Don Engstrom Email & Phone Number

Richfield Mn

Project was to remotely stabilize physical Windows 2003 data center and web farm, convert from physical to virtual, move from New Jersey to Minnesota and upgrade to Windows 2008 within DMZ. Other duties included staff augmentation, performing website releases, troubleshooting, maintaining and managing virtual servers, active directory, DFS, Windows updates, virus protection, user management, and all other systems administration duties.

St Paul

Windows server hardening and vulnerability remediation. Some Windows updates but primarily updating Java installations. Documenting version levels, coordinated efforts between departments, created change management requests including back-out plans and maintenance windows to perform updated installations.

Eagan, Mn

Remotely managed approx. 50 DMZ Windows Servers providing WSUS updates, critical data backup using BackupExec and antivirus protection using Symantec Antivirus. Active Directory account management. Internal and external SFTP account management. Server hardware and OS management / troubleshooting. Worked with business units to specify hardware updates or replacements. Managed Windows Updates to corporate-wide servers using WSUS. Designed and implemented first stage of corporate wide Windows… Show more Remotely managed approx. 50 DMZ Windows Servers providing WSUS updates, critical data backup using BackupExec and antivirus protection using Symantec Antivirus. Active Directory account management. Internal and external SFTP account management. Server hardware and OS management / troubleshooting. Worked with business units to specify hardware updates or replacements. Managed Windows Updates to corporate-wide servers using WSUS. Designed and implemented first stage of corporate wide Windows Updates to servers using SCCM. Show less

Eagan, Mn

Migrated data, shares, servers and services from one domain to another as part of a divisional split of acquired company. Coordinated efforts between divisions. Reorganized directory structure to reduce 1.3TB of weekly backup data to 450GB. Created additional backup jobs for static or seldom modified data. Moved entire site from Roseville to Mounds View then Mounds View to Eagan then Eagan to Lake Mary Florida. Provided support for 90 local users (two business units) and others accessing local… Show more Migrated data, shares, servers and services from one domain to another as part of a divisional split of acquired company. Coordinated efforts between divisions. Reorganized directory structure to reduce 1.3TB of weekly backup data to 450GB. Created additional backup jobs for static or seldom modified data. Moved entire site from Roseville to Mounds View then Mounds View to Eagan then Eagan to Lake Mary Florida. Provided support for 90 local users (two business units) and others accessing local resources running Windows XP and 10 Macintosh OSX systems. Installation, configuration, maintenance, troubleshooting Microsoft Windows 2000, 2003 and 2008 Server. Evaluate new technology for job efficiency and make fact based recommendations to management. Specified and implemented new Dell servers to replace outdated hardware and consolidate services. Rollout and support of new Dell laptops and desktops. Support for existing IBM laptops and desktops. Created/delete user accounts, email accounts, coordinated efforts for voice mail and phone extensions. Build/rebuild computer and install all necessary software packages. Provide new user orientation and general training. Show less

White Bear Lake, Mn

Provide support for 80 local and 10 remote end users on Windows95/98/NT/2000/XP based operating systems and one Macintosh OSX. Backup support for company-wide end users (approx. 200). Rollout and troubleshooting of Dell laptops and desktops. Setup and close down remote offices for phone, fax, toll-free and wireless Internet. Responsible for creating new user accounts, email accounts, phone extensions, voicemail, cell phone, building/rebuilding computer, installing and configuring all necessary… Show more Provide support for 80 local and 10 remote end users on Windows95/98/NT/2000/XP based operating systems and one Macintosh OSX. Backup support for company-wide end users (approx. 200). Rollout and troubleshooting of Dell laptops and desktops. Setup and close down remote offices for phone, fax, toll-free and wireless Internet. Responsible for creating new user accounts, email accounts, phone extensions, voicemail, cell phone, building/rebuilding computer, installing and configuring all necessary software packages along with user orientation of all and disabling/migrating data of terminated employees. Responsible for installation, configuration, maintenance, migration, troubleshooting and backup up of network servers. Installation, configuration, maintenance, troubleshooting Microsoft Exchange and Microsoft SQL. Evaluate new technology for job efficiency and make fact based recommendations to Management. Vendor relations. Administrating Active Directory, network shares, security, printers, PBX, hubs and switches. Show less

White Bear Lake, Mn

Technical support for 3M Company dealing with bar code labeling systems and software. Research, development and support of customizing bar code labeling software and hardware. Coordinate tasks involving multiple personnel across different platforms. Hardware support for Zebra and Datamax thermal transfer printers and respective programming languages. Depot repair of thermal transfer printers.