Don Feely

Don Feely Email and Phone Number

CCIE Emeritus | Enterprise Solutions | IT Networking | Technical Support | Engagement & High Touch Manager | Community Volunteer | Headshot Photographer For Professionals - Entrepreneurs - Corporates @ Arch Technology Solutions
Don Feely's Location
Raleigh-Durham-Chapel Hill Area, United States, United States
Don Feely's Contact Details
About Don Feely

Experienced CCIE Information Technology and Services Engineer with 15+ years in software industry experience in the area of Computer Networking, Software Release Management, Testing and Troubleshooting. Strong Networking knowledge in Layer2/3 Routing, LAN Switching and WAN Technologies. Excellent Functional Testing, Performance, Platform and System Integration. Exceptional interpersonal skills. Eager to learn new and emerging technologies. Has the ability to quickly grasp and apply new technology in a very limited amount of time towards completion of the project. Excellent communication, analytical, problem solving, and interpersonal skills. Positive work attitude, independent, enthusiastic, and proactive. Willing to share knowledge in a collaborative, teamwork environment. Experienced/Exposure to software review process. Strong knowledge of System Integration concepts. Manage multiple projects and medium sized teams. Has a strong commitment to meeting deadlines, customer focused and mentoring junior engineers.

Don Feely's Current Company Details
Arch Technology Solutions

Arch Technology Solutions

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CCIE Emeritus | Enterprise Solutions | IT Networking | Technical Support | Engagement & High Touch Manager | Community Volunteer | Headshot Photographer For Professionals - Entrepreneurs - Corporates
Don Feely Work Experience Details
  • Arch Technology Solutions
    Lead Network Engineer
    Arch Technology Solutions Jan 2015 - Present
    Edmond, Oklahoma, Us
    Technical Case Management and High Touch Technical Engineer for several major accounts.Deliver Tier-2/3 remote support to customers with multi-vendor network devices.Assign proper resources to support customer network issues for customer encountering issues with various OEM platforms and technologies.Mentoring and training of junior and newly hired engineersDelivering superior network support to contracted customers.Focus on building a superior working relationship with our partners and customers.
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  • Arch Technology Solutions
    Sr. Support Engineer | Network Support
    Arch Technology Solutions Jan 2015 - Jun 2016
    Edmond, Oklahoma, Us
    Deliver Tier-2 remote support to customers with multi-vendor network equipment to timely resolve problems.Assist customers with troubleshooting simple to complex network, hardware, and software issues (Primarily Cisco Systems). Technical Case Manager for multiple customer accounts.
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  • Don Feely Photography, Llc
    Ceo | Owner | Primary Photographer
    Don Feely Photography, Llc Jan 2017 - Present
    - Owner | Primary Photographer- I help you as an entrepreneur, business, or professional to apply strategic use of photography to create image content that will make you feel proud and help you build your brand, and elevate your expert status by creating rapport with the audience in your network.- Striving photographer in the Raleigh/Durham and surrounding areas - Specialize in Portraits | Family | Children | Professional Headshots | Seniors | Events, and Sports- Member in good standing of Professional Photographers of America (PPA), Professional Photographers of North Carolina (PPNC) and, International Freelance Photographers Organization (IFPO)
  • 100 Black Men Of Triangle East (Nc)
    Community Volunteer
    100 Black Men Of Triangle East (Nc) Oct 2019 - Oct 2022
    ⁃ Community volunteer with young men in grades 6th - 12th. ⁃ Focusing on Mentoring | Education | Health & Wellness | Economic Empowerment. ⁃ We focus on education, awareness, and public policy issues that disproportionately affect African Americans. ⁃ Serve as role models for this age group through our "Mentoring the 100 Way Program". ⁃ Our educational programs seek to help youth meet their academic goals and reinforce the importance of academic success.
  • Community Service - Volunteerism
    American Diabetes Association Tour De Cure
    Community Service - Volunteerism 2007 - Jun 2016
    Recruit and encourage new cyclist to participate in ADA cycling events.Provide fundraising tips to raise funds to educate those affected by diabetes.Assist new cycling teams or individuals in registering for ADA cycling events.Provide assistance to American Diabetes Association staff members.
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  • Cisco Systems, Inc.
    Technical Leader Engineering | System Test
    Cisco Systems, Inc. 2008 - 2014
    • Architect testbed design, test plans, and feature coverage across multiple platforms and code base.• Provided team with technical leadership to ensure new projects were completed on time and properly documented.• Tested wide range of Layer 2 and Layer 3 protocols to include VLANs, QoS, EIGRPv4/v6, OSPFv2/v3, BGP, IS-IS, Static Routing, IP Multicast v4/v6, SNMP, HSRPv4/v6, DHCPv4/v6 and Wireless.• Built, configured and validated each network platform or technology against the test plan.• Platforms: Nexus7K/5K/3K/2K, Cat6K/4K/3K, and Virtual Machine (VM) management.• Utilized Cisco internal test applications, Spirent Avalanche TestCenter, Agilent Network, Ixia Testsuites, and SilverCreek SNMP Server to test configured protocols and technologies.• Mentored Junior Engineers.
  • Cisco Systems, Inc.
    Software Engineer | Internet Technology Division
    Cisco Systems, Inc. 2002 - 2008
    • Performed customer recreates in a lab environment on WAN and Routing Protocols technologies.• Debugged complex customer report network/technologies issues.• Defect submission to Software Development teams.• Utilized Ixia IxNetwork application and Cisco internal test tools to generate traffic.• Familiar with operation of AAA (Authentication, Authorization & Accounting) functionality on Cisco products and RADIUS ISE servers.
  • Cisco Systems, Inc.
    Technical Marketing Engineer
    Cisco Systems, Inc. 2001 - 2002
    • Prepared test plans and performed test on Cisco and competitors products.• Wrote comparison matrix to compare the features and capabilities of Cisco and other vendor compatible products.• Utilized Spirent Smart-bit hardware and software applications (Smart-flow, Smart-Windows, Web-Suite Balancer, Tera-Router and Ad-tech router tester) for performance testing.
  • Cisco Systems, Inc.
    Customer Support Engineer | Worldwide Partner Support
    Cisco Systems, Inc. 1998 - 2000
    San Jose, Ca, Us
    • Team & Technical Leader for RTP Gold Partner Support Team.• Provided customer support and network troubleshooting for Cisco Certified Partners.• Debugged broad and complex networks with mixed media and protocols.• Focal contact engineer for eight Cisco Systems top reseller accounts and provided support on a worldwide basis.
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  • Cisco Systems, Inc.
    Customer Support Engineer | Technical Assistance Center
    Cisco Systems, Inc. 1995 - 1998
    San Jose, Ca, Us
    • Provided second line telephone/email/fax consultation to independently debug complex Interior/Exterior Routing Protocols.• Assisted customer with configuring and troubleshooting RIPv1/v2, IGRP, EIGRP, OSPF, BGP4, IS- IS, and IP Multicast routing problems.• Utilized the Technical Assistance Center lab to perform customer network recreates.• Acted as Team Lead for Routing Protocols and Fast Track Engineering Teams.
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  • American Airlines
    Network Analyst & Sr. Field Communication Representative
    American Airlines 1985 - 1995
    Dallas-Fort Worth, Texas, Us
    • Provided telephone support to Travel Agencies and Airports that utilized American Airlines SABRE System.• Worked directly with long distance service carriers to restore service in a timely manner.• Installed Local Area Network equipment to include cabling, network servers, client PCs.• Supported the daily operation of LAN and PC based systems.
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  • United States Air Force
    Telecommunications Systems Control Specialist
    United States Air Force 1978 - 1985
    Randolph Afb, Tx, Us
    • Testing and Troubleshooting on Department of Defense secured communications network• Perform PM (Preventive Maintenance) on modems, cryptographic and tele-type equipment.• Security Clearance – Top Security and SCI (Sensitive Compartmented Information) while on active duty.• Received Honorable Discharge
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Don Feely Skills

Ospf Cisco Technologies Switches Routing Routing Protocols Bgp Cisco Ios Ccie Eigrp Qos Leadership Ethernet Routers Networking Wan Enterprise Architecture Tcp/ip Cisco Systems Products Network Design Mentoring Customer Engagement Peer Mentoring Customer Insight Lan Switching Open Shortest Path First Vlan Training Voip Servers Snmp Digital Photography Youth Mentoring Team Mentoring Community Outreach Case Management Portrait Photography Event Photography Photo Shoots Landscape Photography Photo Nonprofit Organizations Non Profit Volunteering

Don Feely Education Details

  • Rock Hill High School
    Rock Hill High School
    Diploma
  • York Technical College
    York Technical College
    Technical Drafting

Frequently Asked Questions about Don Feely

What company does Don Feely work for?

Don Feely works for Arch Technology Solutions

What is Don Feely's role at the current company?

Don Feely's current role is CCIE Emeritus | Enterprise Solutions | IT Networking | Technical Support | Engagement & High Touch Manager | Community Volunteer | Headshot Photographer For Professionals - Entrepreneurs - Corporates.

What is Don Feely's email address?

Don Feely's email address is df****@****hus.com

What is Don Feely's direct phone number?

Don Feely's direct phone number is +191956*****

What schools did Don Feely attend?

Don Feely attended Rock Hill High School, York Technical College.

What are some of Don Feely's interests?

Don Feely has interest in Family, Cycling, Golfing, Music, Digital Photography, Friends.

What skills is Don Feely known for?

Don Feely has skills like Ospf, Cisco Technologies, Switches, Routing, Routing Protocols, Bgp, Cisco Ios, Ccie, Eigrp, Qos, Leadership, Ethernet.

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