Data Analyst Associate
Current- Organize and integrate +20 customers’ database from other LOS systems to CRM, including automatic data updates and organization into different pipeline stages using advanced Excel and Python.- Extract data from various API endpoints on Bonzo to create an automatic Tableau dashboard tracking user behavior scores with proactive plans to reach out to customers, reducing an 8% churn risk. - Lead verification hub team and design the communication workflow to clients by utilizing Missives and TextExpander, solving 10+ emails daily, and scheduling meetings to address client issues with Bonzo apps.