• Managed the room occupancy regarding pre-reservation requests from customers by utilizing Opera and Marsha, Marriott-owned Program.• Handled the reservation procedures from OTAs as well as the contracted reservation processes required by esteemed companies such as Samsung Electronics, ASML, Applied Materials, etc.• Guided customers through the Executive Floor Lounge in terms of available time and reservation confirmation in both English and Korean.

• Served in the 39th Division, Republic of Korea Army as Coast Guard. • Took in charge of 24/7 watch monitoring on the southern coast, South Korea.• Operated Coastal Combined Surveillance Camera for verifying ships entering southern coastal areas from both overseas and domestic• Conducted missions with 12 people in one squad under the theme of rigid coastal surveillance and emergency planning.• Proficiently handled with 60mm mortar when simulated emergency initiated. • Instructed lower rank personnel as a senior to be accustomed to given jobs as mandatory under training according to the manual stated from the Ministry of Defense, South Korea.