John Chang Email & Phone Number

• Experience in sales and customer service in retail and bank industry with abilities of financial transactions.• Highly skilled in achieving store sales goals in a team-selling environment• In depth knowledge of building exceptional customer experiences through engagement, attitude and service• Proficient in handling diverse tasks simultaneously• Excellent administrative and technical skills in both PC and Mac environments: MS Office - Word, Excel, PowerPoint, Photoshop.Sales Skills• In depth knowledge of building exceptional customer experiences through engagement, attitude and service• Proficient in performing daily departmental maintenance tasks• Engaging customers in conversation to understand and meet their current and future financial needs by proactively providing them with advice on appropriate products and services• Contribute toward the achievement of branch business objectives by meeting or exceeding individual sales goals• Building strong relationship with clients to identify appropriate partnership and consolidation opportunities and to proactively promote and sell the products.Special Skills• Bilingual: English and Korean• Demonstrated ability to keep track of repeated customers, their likes and dislikes and their contactinformation.• Proven ability to anticipate customer responses

Listed skills include Microsoft Excel, Microsoft Office, Powerpoint, Microsoft Word, and 16 others.

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  Sheridan College

  Banking And Wealth Management