Don Gravelyn Email & Phone Number

S.E. Asia

RF and Networks

Guam, Usa

S.E. Asia

• Provide life-cycle support and maintenance to a multiple of mission critical systems in a complex hardware environment • Monitoring of all antenna hardware on site and the multiple of ADP computer equipment • Perform daily checks and preventative maintenance on satellite antennas ranging in size from 3’ to 43’• Provide support for SATCOM, HF antenna array and site networks• Participate in the installation and integration of systems being deployed at site • Troubleshoot DELL servers with a Linux OS• Alternate COMSEC Account Manager• Rekey encryption devices on a periodic basis

George Bush Intercontinental Airport, Iah

• Maintenance of ExpressJet ERJ-145 training devices; CAE full-flight Level-D simulators, FTD level-6, and cabin trainer • Provide customer service support for Instructor Pilots and address client needs in a timely manner• Diagnose and correct problems on the simulators and associated simulator systems• Run and verify QTG results in preparation for FAA evaluations• Configure CAE network using Cisco ASA5506 and Catalyst 2960 switch

Houston, Texas Area

• Manage the daily work outside the scope of the help desk• Perform on-site work needed with current clients• Computer builds, configurations of client computers and other network devices • Assist in project work

Houston, Texas

• Assist in the installation and maintenance of a converged network. This includes ICC corporate and all business divisions• Provide IT support for the needs of our team to help achieve strategic goals • On boarding/off boarding employees by creating/removing accounts across multiple platforms (Office 365, AD and Epicor) and perform system administrative duties as necessary• Use help desk ticket system for technical issue response and IT metrics• Manage VoIP phones with EVOLVE IP cloud services administrator portal

Lafayette, Indiana Area

• Built partnerships throughout the window covering industry by offering technical solutions and support for all motorized products for RF, IR, RS232/485 and IP controls• Developed and strengthened relationships with Home Automation Integrators, Designers, Architects and Building Contractors to ensure project success• Ensured business efficiency by the setup and maintenance of all desktop and notebook computers with Windows 7 and 8.1 Professional OS, printers, modems, routers and WAP • Optimized performance of all equipment through image backups, malware/virus removal, software and firmware upgrades/installations

West Lafayette, In

• Defined cost effective specifications for electrical and electronic controls (RF/IP) on motorized projects • Drove for success by planning, assembling, programming, and testing Somfy and ESI electronic/electrical controls for a wide variety of end consumer projects • Directed motorized applications at job sites with network/electrical wiring and automation programming with Control4, CRESTRON, AMX, LUTRON and Extron• Improved end-user effectiveness by proofreading, editing and simplifying technical manuals • Helped team achieve national recognition by managing and training call center Motorization Queue Customer Service Agents to provide excellent technical sales, service and outside sales support • Helped accomplish marketing goals and improved technical acumen of people in the industry by facilitating training seminars throughout the United States on automated controls and motors • Department increased an average 30% in motorized sales every business quarter since March 2008• Increased annual motorized sales 20.78% in 2011

• Worked as aluminum extrusion press operator on PC controlled 900 to 5200 ton machines• Exceeded production quotas while working with ORACLE software, various machines, dies/tooling and alloys in a consistent and safe manner• Certified on indirect presses

West Lafayette, In

• Ensured system reliability by maintaining on site desktop and laptop PC equipment with Windows XP to include memory upgrades and disk drive replacements • Achieved 98% availability rate by maintaining Singer Link 727-200 FAA Flight Simulator with SEL mainframe computers, CDC disk drives, Liebert UPS system and all other electronic/electrical instrumentation • Achieved and maintained highest level certification by performing QTG tests in preparation for FAA evaluations• Safeguarded operations by analyzing and repairing all electronic, electrical, hydraulic, and pneumatic systems on Flight Simulator complex• Made improvements by evaluating the operation of equipment using technical manuals, schematics, diagrams, diagnostic programs, oscilloscope, DVM, and a wide variety of mechanical tools• Maintained desktop PC controlled Frasca 141/242 Flight Training Devices and Visual equipment• Performed circuit board repair using PACE MBT 250 Temperature Controlled Solder Station

Information Technology

Computer It

Activities and Societies: PHI THETA KAPPA Honor Society, Association for Computing Machinery, local and national memberEducational focus.

Certification, • Frasca Standard Maintenance Course- Flight Simulators

Flight Course, Private Pilot Lectures Class- Ground School/Flight Class

Associate Of Science (A.S.), Climate Control Technology

Associate Of Science (A.S.), Electronic Technology

Usaf Course, Organizational Leadership

Education record

• CompTIA A+, Network+ and Security+ Certified 2017 • Hunter Douglas Certified Motorization Specialist— Hardwired Systems, 2011 • Somfy.