Don Higgins

Don Higgins Email and Phone Number

Head of Business Operations and Development @ Dillon Consulting Group, LLC
Boston, MA, US
Don Higgins's Location
Greater Boston, United States, United States
Don Higgins's Contact Details

Don Higgins work email

Don Higgins personal email

n/a
About Don Higgins

Proven business leader with strong background and expertise in numerous operational management functions including financial management, resources management, risk management, issue management, vendor management, project portfolio management and application portfolio management. Results driven business professional with history of successfully managing change, driving organizational transitions and leading process improvement efforts. Extensive experience in leading and managing cross-functional and integrated work teams. Strong knowledge of PPM and APM toolsets, PMO operations and related methodologies as well as financial analysis, reporting, rate development, billing and internal chargebacks models. Additional professional experience related to strategic planning, budgeting, operational and executive reporting, metrics development, benchmarking, financial systems as well as overall governance processes and controls. Greatly enjoy working collaboratively across organizations to drive change, continuous improvement as well as lead and manage ongoing work activities. Strong leadership, communication, analytical and presentation skills.

Don Higgins's Current Company Details
Dillon Consulting Group, LLC

Dillon Consulting Group, Llc

View
Head of Business Operations and Development
Boston, MA, US
Website:
dcgtax.com
Employees:
5
Don Higgins Work Experience Details
  • Dillon Consulting Group, Llc
    Head Of Business Operations And Development
    Dillon Consulting Group, Llc
    Boston, Ma, Us
  • Dillon Consulting Group, Llc
    Head Of Business Operations & Development
    Dillon Consulting Group, Llc Mar 2024 - Present
    Braintree, Massachusetts, Us
  • Betanxt
    It Portfolio & Program Consultant
    Betanxt Sep 2023 - Jan 2024
    New York, Ny, Us
  • Dillon Consulting Group, Llc
    Transformation Program Consultant
    Dillon Consulting Group, Llc Jul 2023 - Sep 2023
    Braintree, Massachusetts, Us
  • Solutionhealth
    Director - Pmo, Business Systems & Admin Services
    Solutionhealth Oct 2021 - Dec 2022
    Bedford, New Hampshire, Us
    Orchestrate the development, implementation and maintenance of business systems in partnership with clinical, business and technical leadership and serve as a key business liaison. Responsible for managing the IT PMO, the project managers and facilitating the IT PMO process from project intake to project completion. Lead cross-functional integration and alignment with other teams.
  • Santander Bank, N.A.
    Director - Business Operations & Risk Management / Chief Of Staff
    Santander Bank, N.A. Sep 2018 - Jan 2021
    Boston, Ma, Us
    Chief of Staff for CIO of Corporate Functions, Enterprise Architecture, Enterprise PMO & Resiliency organization. Led all financial management, resource management, risk management, issue management, vendor management and technology portfolio management functions
  • Santander Bank, N.A.
    Director - Enterprise Architecture / Governance, Frameworks And Methodology
    Santander Bank, N.A. Jan 2016 - Aug 2018
    Boston, Ma, Us
    Designed, deployed and led the Enterprise Architecture (EA) governance function and related best practices. Created overarching framework, established required forums and documented necessary processes, standards and procedures to effectively manage the EA agenda on an ongoing basis.
  • Santander Bank, N.A.
    Director - Application Portfolio Management
    Santander Bank, N.A. May 2014 - Dec 2015
    Boston, Ma, Us
    Developed and implemented the Application Portfolio Management (APM) best practice function. Designed overall governance framework and created and documented necessary processes, standards and procedures to effectively manage the APM practice on an ongoing basis.
  • Metlife
    Assistant Vice President - Global Technology & Operations Pmo Tools Team
    Metlife Jan 2013 - Dec 2013
    New York, Ny, Us
    Business owner of PPM Tools across the MetLife enterprise. Led team that was responsible for deploying tools and providing enhanced functionality and capabilities to support PPM practice.
  • Metlife
    Assistant Vice President - Global Technology Services
    Metlife Feb 2010 - Dec 2012
    New York, Ny, Us
    Business leader responsible for ensuring the alignment of portfolio management practices, the annual planning process and IT governance frameworks.
  • Metlife
    Assistant Vice President - It Strategic Services / Business Management Office
    Metlife Feb 2008 - Jan 2010
    New York, Ny, Us
    Responsible for all enterprise level IT reporting, annual planning and overall portfolio management. Participated in IT and enterprise level operational effectiveness and expense reduction programs.
  • Metlife
    Assistant Vice President & Chief Of Staff - Enterprise System Solution / Office Of Cio
    Metlife Jan 2005 - Jan 2008
    New York, Ny, Us
    Served as Chief of Staff and Head of Business Operations for Enterprise CIO. Responsible for supporting the overall business, organizational and information needs of the Head of Technology and the IT Senior Management Leadership Team.
  • Metlife
    Assistant Vice President - Individual Business It / Business Operations Officer
    Metlife Jan 1999 - Dec 2004
    New York, Ny, Us
    Served as the Business Operations Officer and Chief of Staff for Individual Business IT. Developed a financial and operating model to support a business plan that aligned to the overall goals and objectives of business partners, Technology and the entire MetLife enterprise.
  • New England Financial
    Assistant Vice President - Financial Accounting Systems
    New England Financial Dec 1995 - Jan 1999
    Boston, Ma, Us
    Responsible for designing, developing, testing, implementing, maintaining and enhancing financial systems to satisfy the business and information needs of New England Financial and its subsidiaries. Implemented multiple general ledgers and accounts payable systems as well as developed a variety of costing and reporting applications.
  • New England Financial
    Director - Financial Accounting Systems
    New England Financial Dec 1990 - Nov 1995
    Boston, Ma, Us
  • New England Financial
    Manager - Financial Accounting Systems
    New England Financial Dec 1987 - Nov 1990
    Boston, Ma, Us
  • New England Financial
    Analyst - Financial Accounting Systems
    New England Financial Mar 1985 - Nov 1987
    Boston, Ma, Us

Don Higgins Skills

Operations Management Organizational Leadership Team Building Process Improvement Change Management It Portfolio Management It Governance It Planning Operational And Business Reviews Financial Reporting And Analysis Pppm Tools Project Portfolio Management Governance Leadership It Management Pmo Management It Portfolio Technology Planning Cross Functional Team Leadership Strategy Sdlc Business Process Improvement Vendor Management Business Analysis Program Management It Strategy Risk Management Enterprise Architecture

Don Higgins Education Details

  • Fairfield University
    Fairfield University
    General
  • Bentley University
    Bentley University
    Master Of Business Administration (Mba)

Frequently Asked Questions about Don Higgins

What company does Don Higgins work for?

Don Higgins works for Dillon Consulting Group, Llc

What is Don Higgins's role at the current company?

Don Higgins's current role is Head of Business Operations and Development.

What is Don Higgins's email address?

Don Higgins's email address is dh****@****ife.com

What is Don Higgins's direct phone number?

Don Higgins's direct phone number is +121257*****

What schools did Don Higgins attend?

Don Higgins attended Fairfield University, Bentley University.

What skills is Don Higgins known for?

Don Higgins has skills like Operations Management, Organizational Leadership, Team Building, Process Improvement, Change Management, It Portfolio Management, It Governance, It Planning, Operational And Business Reviews, Financial Reporting And Analysis, Pppm Tools, Project Portfolio Management.

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