Donia Kamel

Donia Kamel Email and Phone Number

customer service manager at Maf group @
Donia Kamel's Location
Egypt, Egypt
About Donia Kamel

Looking for managerial or senior position in the field of customer service where my educational background, working experience and technical skills can be utilized and built on.

Donia Kamel's Current Company Details
Maf group

Maf Group

customer service manager at Maf group
Donia Kamel Work Experience Details
  • Maf Group
    Customer Service Manager
    Maf Group
  • Maf Group { Carrefour}
    Customer Service Manager
    Maf Group { Carrefour} Sep 2010 - Present
    Heliopolis
    Responsibilities and duties:-Handling all store complaints and inquiries.-Managing the after sale team.-I am responsible for all store events {customer round table, school visits, Social events, ext}-Managing Carrefour delivery service for HHH items.-Following up& updating Carrefour CRM system.-Arranging competitors’ visits & market surveys.
  • Allianz International Egypt- From July 2008 Till September 2009
    Customer Service Representitive
    Allianz International Egypt- From July 2008 Till September 2009 Jul 2008 - Sep 2009
    Nasr City - Cairo
    Responsibilities and duties:I was responsible for handling customers’ inquiries and complaints, answering branch phone calls and issuing car and travel insurance policies.
  • Aramex International Egypt – From January 2006 Till July 2008
    Customer Account Executive
    Aramex International Egypt – From January 2006 Till July 2008 Jan 2006 - Jul 2008
    Joined Aramex as customer service team member in the contact center then by May 2007 I joined the Platinum team as customer service executive for Aramex VIP accountsResponsibilities& duties:I was totally responsible for Aramex VIP accounts, handling their complaints, following up on shipments, communications with destinations and follow up on issuing their monthly invoices.

Donia Kamel Education Details

Frequently Asked Questions about Donia Kamel

What company does Donia Kamel work for?

Donia Kamel works for Maf Group

What is Donia Kamel's role at the current company?

Donia Kamel's current role is customer service manager at Maf group.

What schools did Donia Kamel attend?

Donia Kamel attended Ain Shams University.

What are some of Donia Kamel's interests?

Donia Kamel has interest in Traveling And Shopping.

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