Doni Damara Email & Phone Number

Trenggalek, East Java, Id

Surakarta, Jawa Tengah, Indonesia

- Handle CS end-to-end process, including complaints and inquiries from sellers and buyers Platinum Shopee through calls, email, and Live Chat.- Manage and resolve customer-related issues and escalations.- Be the voice of customers to provide feedback to the company.- Analyze customer experience reports and insights, and come up with improvement suggestions and initiatives.

- Served the transaction process.- Checked and record sales data.- Did the financial bookkeeping.

- Accompanied and guided 35 students for one semester.- Carried out practical learning in the form of research based on experimental design, followed by data collection, data analysis and data interpretation.- Assisted and implemented SPSS, STAR, and Excel software for data processing to students.- Graduated students with a pass percentage of 100% in related practicum courses.

- Accompanied and guided >50 students in odd semesters (2020/2021, 2021/2022, 2022/2023).- Taught the role of climatology in agriculture and introduced climatology tools to measure weather elements (in collaboration with BMKG) to students.- Guided students in collecting and processing data on weather elements as their final practicum assignment.- Graduated students with a pass percentage of 100% in related practicum courses.

- Accompanied and guided 42 students for one semester.- Carried out practical learning starting from collecting, processing, interpreting and drawing conclusions from statistical data.- Introduced several software for statistical data processing (Excel, SPSS) to students.- Graduated students with a pass percentage of 100% in related practicum courses.

- Became part of a team in ensuring the sustainability of horticultural crop production through agricultural cultivation activities, and ensuring product availability for consumers.- Did marketing and sales of products through leaflets, social media and partnerships.- Involved in research on biological fertilizer innovation "The Effect of Jakaba Liquid Organic Fertilizer on the Growth and Yield of Melons (Cucumis melo L.)".

- Accompanied and guided 56 students for one semester.- Taught the basics of mechanical, physical and chemical plant protection.- Assisted students in solving pest and plant disease problems in field practicums, and assisted in the use of pesticides for sustainable agriculture.- Graduated students with a pass percentage of 100% in related practicum courses.

- Accompanied and guided 56 students for one semester.- Taught basic plant cultivation techniques starting from preparation, planting, maintenance and harvesting.- Assisted students' final practicum projects every week.- Graduated students with a pass percentage of 100% in related practicum courses.

- Accompanied and guided 56 students for one semester.- Taught aspects of agricultural ecology: soil, pest and diseases, agricultural cultivation.- Supervised students in carrying out a project in the form of a final report for two months.- Graduated students with a pass percentage of 100% in related practicum courses.