Donika Shah Email & Phone Number

Vadodara, Gujarat, India

𝗞𝗲𝘆 𝗥𝗲𝘀𝘂𝗹𝘁𝘀 𝗔𝗿𝗲𝗮:• Responsible driving Insurance business through Bank of Baroda Bank (Bancassurance channel), ensuring delivering results as per the organization business goals.• Achieve assigned annual target of the branch by driving sales across all.• customer segments- Business mix in terms of blended premium & amp; no. of cases.• Maintain cordial relationship across all ranks and files of the branch and resolve escalations with in TATs.• Support bank’s sales force in terms of various activities like Joint sales calls to generate leads.• Update branch manager on accurate records of referrals received from all constituents of the branch.• Adhere to the TATs on first customer contact & amp; follow ups from the date the lead is being registered.• Service branch customers for any query.• Regular product training / refresher to the sales force of the branch.• Ensure activation of bank’s sales force on a weekly, fortnightly, and monthly basis.• Drive productivity by right advising of health insurance solutions.• Measure penetration across relationship manager, client base / branch base• Engage in branch customer awareness program and explore every possible opportunity to bundle the health insurance proposition. • Effectively drive the Reward and recognition programs launched for the bank Staff.

Vadodara, Gujarat, India

𝗞𝗲𝘆 𝗥𝗲𝘀𝘂𝗹𝘁𝘀 𝗔𝗿𝗲𝗮:• Responsible for (Service to Sales) customer inquiries, providing appropriate solutions and alternatives within the time limits and provide follow up to ensure the customer is satisfied.• Contacting potential and existing customers by cold calling, generating sales leads, responding to sales inquiries to secure new and increased business accounts to meet established sales targets.• Perform informal and formal needs assessments for each customer to recommend appropriate goods and services.• Develop a rapport with customers, demonstrating a friendly and helpful manner to put them at ease.• Participate in training and professional development and put new skills to immediate and meaningful use.

Vadodara, Gujarat, India

𝗞𝗲𝘆 𝗥𝗲𝘀𝘂𝗹𝘁𝘀 𝗔𝗿𝗲𝗮:• Foster a positive and pleasant working relationship with members of the customer service sales team.• Familiarize yourself with current information about services and products available for customers.• Develop and maintain close professional relations with branch and potential customers to attain team sales goals.• Resolve complex service problems or refer apt associate to guarantee client satisfaction plus retention.• Provide proactive sales tasks of basic products to refer more complex requests to sales and service associate with detailed expertise.

Greater Vadodara Area

Vadodara, Gujarat, India

Master Of Business Administration - Mba

Bachelor Of Commerce - Bcom