Don Joy Email and Phone Number
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I turn ideas into awesome tech solutions that boost sales and open new opportunities. I've led tech teams in both enterprises and startups, and I'm great at taking ideas from scratch to finished products. From planning what features to build to actually getting them done, I'm on it.One of the coolest projects involved using advanced AI to make videos more realistic, replacing the need for actual recording with lip sync and voice cloning technologies. I love using AI to solve real problems and improve digital experiences.I'm known for delivering projects on time and under budget, and I love working as a team to get the best results. I'm passionate about creating groundbreaking tech, and I use that passion to lead projects that make our products better, keep our customers happy, and stay ahead of the competition.Communication is key for me. I foster a collaborative environment by ensuring clear alignment between my team, partners, and executives. This smoothens the path to successful new technology launches.I'm also big on helping my team grow. I mentor them, give them training, and help them get even better, ultimately leading to a high-performing unit that consistently delivers exceptional results.SPECIALITIES:Global Team Leadership & Management • Cross-Team Collaboration • Generative AI • Solution Engineering • Product Management • Artifical Intelligence (AI) • Large Language Models (LLM) • Customer Experience • Change Management • SaaS • SDLC • Acquisition • Product Support • Pre/Post-Sales • Problem Solving • Executive Level Engagement • Recruiting, Training & MentoringPATENTS:U.S Patent - 10,560,482U.S Patent - 10,673,951U.S Patent - 10,999,329VISA:Holds a Golden Visa in UAE valid till 2033
Bulwark Technologies Llc
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Group Product HeadBulwark Technologies Llc Apr 2024 - PresentDubai Silicon Oasis, Dubai, Ae
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Director Of Product ManagementHippo Video Jul 2021 - Mar 2024Plano, Texas, Us• I headed the development of AI features, boosting user engagement by 13%, and led breakthrough advancements in text-based LLMs with ChatGPT. Additionally, pioneered the selection and training of video/audio ML models for enterprise readiness.•Leveraging the skills gained, I also directed a specialized AI team focused on voice cloning and lip-syncing to create Humanize AI and AI Avatars.•Pioneered a patent for interactive avatar-based webpage navigation to fuel new product development.•Played a pivotal role in crafting strategic product roadmaps alongside founders and stakeholders, ensuring our offerings remained competitive. •My leadership extended to managing product managers and designers, overseeing the successful execution of five major product launches within budget. •Additionally, I enhanced development efficiency and broadened our market reach by promoting collaboration between engineering and product teams and forging strategic partnerships, resulting in integrations with five platforms. •Insights gathered from over 20 user interviews allowed me to refine product features to meet user needs better, boosting customer satisfaction. •My efforts in implementing AI features significantly increased our overall revenue, underlining my success in driving business growth through AI technology. -
Senior Manager, R&D / PmVmware Jul 2016 - Jun 2021Palo Alto, Ca, Us• I led a 25-member global team in managing SaaS/On-Prem/Hybrid solutions for Workspace ONE UEM, demonstrating my capability in handling complex software solutions. • To deepen our understanding of our customers, I built and delivered "Know Your Customer" program, fostering collaboration across departments to gather valuable insights.• Established an OEM certification program for about 100 OEMs, which was a major success, generating approximately multi-million USD in revenue. • I headed the development of Android Device Farm - a remote device access solution for employees and partners during the pandemic, maintaining project continuity while working remotely.• My initiative in creating a customer experience team significantly reduced customer escalations by approximately 80%, showcasing my commitment to enhancing customer satisfaction.• The launch of DCaaS and the implementation of a device tracker significantly halved device certification times and enhanced IT asset management.• As a business unit leader, I directed product and technology training for employees and partners, ensuring they were well-equipped with the necessary knowledge and skills. -
Manager, R&DVmware Feb 2014 - Jun 2016Palo Alto, Ca, Us
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Product ManagerVmware Feb 2011 - Jan 2014Palo Alto, Ca, UsAirWatch by VMware was the world’s largest mobile security and enterprise mobility management (EMM) provider AirWatch was the global leader and innovator of enterprise-grade mobile security, mobile device management, mobile application management, mobile content management, mobile email management and BYOD solutions.• Gathered product and marketing requirements from various sources.• Developed functional and system design specifications for software features.• Global product manager for Symbian platform MDM.• Created product roadmap for S60, Symbian^3 platforms in collaboration with Nokia Finland and AirWatch R&D.• Managed EoL and transition efforts for customers post-Symbian shutdown.• Site-wide program manager for all site-level initiatives.
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Solutions ManagerEpillars Systems Llc Sep 2009 - Jan 2011Dubai, Dubai, AeePillars Systems LLC is dedicated to enhancing Information & Communication infrastructure across various industries and service sectors. From banks and financial institutions to ISPs, oil companies, educational institutions, manufacturing, and construction firms, we cater to a diverse range of clients. Operating primarily in the Middle East, ePillars specializes in unique products such as Organizational Charting, Unified Communication, IP PBX (VoIP), Wireless Solutions, Home Automation (IoT), and Information/Physical Security.• My leadership extended to the formation and expansion of a specialized technical team, which I grew from its inception to a 5-member team across India and Dubai. This team was dedicated to customer implementation and support, showcasing my ability to scale operations effectively.• As the on-site delivery lead, I successfully oversaw more than 25 infrastructure projects, adeptly coordinating the demands of on-site requirements with the efforts of our offshore team. • I played a crucial role in collaborating with sales teams and partners, significantly contributing to RFPs, crafting compelling presentations, developing value propositions, and calculating ROI.• I also managed budget planning and execution, showcasing my diverse skills in both the technical and commercial facets of IT solutions and project management. -
Solutions SpecialistEpillars Systems Llc Oct 2007 - Aug 2009Dubai, Dubai, Ae
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Software EngineerCalifornia Software Company Limited Feb 2006 - Sep 2007Chennai, Tamil Nadu, InClarus, a Health Enterprise Information System, comprises 30+ applications covering clinical, financial, and administrative solutions. The offshore team, known as Issue Resolution Teams, addresses client issues for American HealthNet Inc. and ensures timely fixes and product updates.• Coordinating with the onsite team on the support process• Finding the root cause and guiding the development team for the fix in the product• Weekly reporting to the top management on the performance of the support team• Data analysis and providing the consultancy to the clients to improve their AR• Providing post-implementation, enhancement and maintenance support to client for application.• Testing, troubleshooting and debugging of the applications• Release management-Applying hotfixes, patches and deployments -
Software EngineerGd Software Solutions Feb 2005 - Jan 2006The company was later acquired by AntimaFX Studios Pvt. Ltd.GD.Android was a Web Application using Microsoft .net technology comprising of modules, which includes functionalities of Project Management, Scheduling, HR Processes, and Communication Management. This is built using n-tier Architecture under ASP.NET as business objects and Application Security using SHA1 technology. In presentation layer, Menu Design is structured using XML & CSS. This Application adopts Web Services for Communication.• Design and coding of modules like Managing projects, Attendance, Reporting and HR Process• Unit Testing of the modules • Performed Bug Fixing and follow-up testing during maintenance
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Technical Support EngineerSutherland Jun 2004 - Nov 2004Pittsford (Rochester), Ny, UsGateway computers and HP projects providing Technical support to US customers.
Don Joy Skills
Don Joy Education Details
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Mahatma Gandhi UniversityMaths -
Rajagiri High School, Kalamassery, KeralaSslc
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University Of MadrasComputer Science & Engineering
Frequently Asked Questions about Don Joy
What company does Don Joy work for?
Don Joy works for Bulwark Technologies Llc
What is Don Joy's role at the current company?
Don Joy's current role is Generative AI | AI/ML | Cybersecurity | Digital Transformation | Product Management | Customer Experience | Problem Solver | Ex-VMware | Golden Visa holder in UAE.
What is Don Joy's email address?
Don Joy's email address is dj****@****are.com
What schools did Don Joy attend?
Don Joy attended Mahatma Gandhi University, Rajagiri High School, Kalamassery, Kerala, University Of Madras.
What are some of Don Joy's interests?
Don Joy has interest in Social Services, Children, Softwares, Education, Latest Technology, Mobiles And Apps.
What skills is Don Joy known for?
Don Joy has skills like Virtualization, Unified Communications, Wireless Lans, Home Automation, Network Security, Mobile Device Management, Android, Ios, Symbian, Blackberry, Windows Mobile, Windows Server.
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