Don Koehler is a Driver / Guard at Brinks Armored Inc at Brinks Armored Car. He possess expertise in ivr, management, customer satisfaction, telephony, telecommunications and 17 more skills. Colleagues describe him as "Don and I started at Periphonics on the same day over twenty-five years ago, and I have had the pleasure of working side-by-side with him on many software application development and implementation projects. He leads with grace and is supportive to all of the people he interfaces with... and he is especially great at finding the best solutions for customer support. I highly recommend Don for his extraordinary talents." and "I had the pleasure of working with Don for 14 years at Periphonics/Nortel. Periphonics was always proud of the fact that 80% of their business came from existing customers. The reason for this loyalty was due to the fact of extremely high customer satisfaction not only from the benefits of their IVR products but from the exemplary post sale service they received for the Technical Support staff Don managed as Director of that team. Don fostered within his group the importance of customer satisfaction and that there is no better sales person for the company than a happy customer. A true professional who understands the importance of a satisfied customer and what it can do for a company as well as a company's employees indirectly. A team player who assisted members of all supporting departments for the common cause of a solid and happy customer base."