Don Leland Email and Phone Number
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Strategic Leader | VP of Business Operations | Driving Operational Excellence, Process Optimization & Sustainable Growth | Empowering High-Performance TeamsI combine an extensive senior management background in both B2B and B2C sales and business development with a passion for developing people in order to drive company growth, increase market share and revenues, and produce cohesive, energized teams that generate results. I am highly skilled at building strategic relationships and cultivating opportunity where one previously didn't exist. I am an EOS "disciple"...color me Integrator! ⭐Integrator—95 | Visionary— 65⭐I have a passion for helping business owners realize their dreams of growing their businesses, which led me to establish several nationwide trades groups, all focusing on business operations and strategic development. As a thought leader in the home services industry, I now coach micro- and small-businesses nationwide on business development, marketing, strategic direction, and operational efficiency.
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Vice President Business OperationsStop Inc.Kirkland, Wa, Us -
Vice President Business OperationsStop Inc. Mar 2023 - PresentTacoma, Washington, United States -
Vice President Business OperationsCertified Backflow Testing Mar 2023 - PresentSammamish, Washington, United States -
Consultant/Fractional IntegratorEdge Management Consulting Jan 2018 - Nov 2024Greater Seattle AreaHas your business become stagnant, where you are wondering how to get to that elusive "next level"? Are you starting up and wanting to get that extra Edge on your business? Maybe you are trapped in "meeting hell", days full of inefficient and unproductive meetings. I'm here to get you the results you want out of every facet of your business.The process I bring to you is a proven one that provides Real.Simple. Results. EOS is a complete set of simple concepts and practical tools that has helped thousands of entrepreneurs get what they want from their businesses. Implementing EOS will help you and your leadership team get better at three things:Vision—getting everyone in your organization 100% on the same page with where you’re going, and how you plan to get thereTraction®—instilling focus, discipline, and accountability throughout the company so that everyone executes on that vision—every dayHealthy—helping your leaders become a more cohesive, functional, healthy leadership team Available as a coach or consultant, my specialty is in understanding your business processes; documenting and training to ensure adoption across the enterprise, and ongoing support of the new system. Let's talk about what's keeping you from "eutopia", and I can diagram what the system can do for you.Companies that I've coached and/or been a Fractional Integrator for include a $15M painting company, a $18M plumbing company, $100k and a $50k pest control companies, a $250k landscaping company, and over 10 $100k-$200k lighting companies.
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OwnerPuget Sound Event Lights Jan 2021 - Mar 2023Greater Seattle Area
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OwnerOutdoor Lighting Perspectives - Puget Sound Sep 2020 - Mar 2023Greater Seattle Area
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OwnerPuget Sound Holiday Lights Sep 2020 - Mar 2023Greater Seattle Area
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Conquer CoachAutomate Grow Sell Jan 2020 - Mar 2021I am part of a team of small business coaches that focus on business building within the home service industry. Together we provide a community of motivated high achievers, engineering and executing business sprints to exponentially grow their companies. This includes weekly meetings with a coach and peer companies; monthly one-on-one coaching sessions; access to a massive training and documents library with curated business systems; exclusive discounts to the top industry vendors, and more. Learn more at https://www.agsconquer.com. -
General Manager, Wa Market HeadAll-Clean! Seattle Jun 2018 - Aug 2020Bellevue, WaI led the transition post-acquisition of a local micro-business for a national brand. This included direct P&L responsibility as well as oversight of daily operations of the branch, recruiting/hiring/training, localized sales and marketing to augment the national initiatives, and bringing all processes in alignment with corporate policy and procedure. Full-service property maintenance and exterior cleaning company serving the Greater Seattle area. Serving residential (single occupancy or multi-family) & commercial markets.
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Group ManagerPest Control Business Builders Jul 2010 - Jul 2018LinkedinBorn out of both a need to get educated in the pest industry and as a social media experiment, I created and managed a common space for pest control owners & managers to discuss business strategies to GROW their business. PCBB quickly became the fastest growing pest control group on LinkedIn for industry-specific conversations and was one of 3 social media platforms for the US Pest Management Professionals Association (USPMPA). Topics focused on marketing concepts, sales tips, the impact of technology, and more. Disbanded in July 2018.
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General Manager | IntegratorEastside Exterminators Mar 2016 - Jan 2018Woodinville, WaAs General Manager I helped lead this 48-year old, privately held company through the implementation of a new management system: EOS. In the Integrator seat I worked with the owners to clarify their Vision, set goals, and ensure corporate health. Led the company by directly managing the CFO and Operations Manager and indirectly overseeing 9 division managers to execute the Vision and complete quarterly divisional goals. I was also the interim manager for IT and Marketing teams, while maintaining overall P&L responsibility. Developed managers to increase efficiency, productivity, management skills and professionalism. Other milestones included implementing first budget system in the company history; increasing gross revenue from $9.5M to $13.5M and increasing profitability by reducing divisional operational expenses. -
Co Founder, Board Of DirectorsUs Pest Management Professionals Association Aug 2013 - Dec 2017UsaUS Pest Management Professionals Association (USPMPA) is the newest, fastest growing trade association for pest control. USPMPA offers business development education, resources, vendor partners and a vast network of peers to learn from. Learn more at www.uspmpa.org.
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General ManagerCascade Pest Control Oct 2009 - Mar 2016Redmond, WaLed a team of dedicated professional office and field technicians in service to thousands of customers all over King, Snohomish, Pierce and Skagit Counties. In close coordination with the management team on a daily tactical level, assist individual technicians in growing their routes, contributing to overall growth of the organization. Working in a high-volume, fast paced call-center atmosphere, work with office staff to improve closing rates, customer communication and retention, and overall professionalism. Collaborate with owners regularly on the strategic development of CPC, to include market opportunities, emerging markets, new technologies, and alliances/association relationships. Revitalized a once-defunct property management service system to a streamlined, scalable model that attracts valuable partners from around the Puget Sound area. Generated 68% annual revenue growth of the organization in first 3 years while maintaining a sharp eye at reducing expenses. -
Healthcare Technology Account ManagerKforce Technology Staffing Mar 2008 - Aug 2009Bellevue, WaResponsible for client relations management, including cultivation, administration and maintenance of client relationships within healthcare. Identified and pursued new potential client relationships and negotiated with the client to establish bill rates, contract terms and fees. Coordinated with internal recruiter teams to identify and place qualified candidates. -
Sales Operations ManagerIntellitax Apr 2007 - Nov 2008Bellevue, Wa And Houston, TxSupport the Sales Team (in Seattle and Houston) and Executive Team with data analysis (closure ratios, market trends), competitive data, sales skills training, sales productivity and revenue forecasts. CRM maintenance (Salesforce.com). Act as a liaison/partner between the Sales Team and other internal customers. Provided transition support directly to customers during the acquisition period to CCH.
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Sales Operations ConsultantApex Systems Jan 2007 - Apr 2007Bellevue, WaProvided statistical analysis, business development strategies, and industry expertise to executive management. -
Director Of SalesOrrtax Software Oct 2002 - Jun 2006Bellevue, Wa And Houston, Tx -
Director Of SalesId Certify, Inc. Jul 2000 - Jun 2001Greater Seattle AreaID Certify was a high-tech startup headquartered in Seattle, providing public key infrastructure and digital signature solutions. I established, developed and managed the growth of the education and legal verticals.
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Sales ManagerOrrtax Software Solutions May 1995 - Jul 1998Bellevue, Wa And Houston, Tx -
Sergeant/E-5Us Marine Corps 1988 - 1996VariousAchieved rank of Sergeant/E-5. Led and charged with the care of fireteams (3-4 man teams) and squad (9-12). Deployed to Operation Desert Storm 1990-91. Subject of 6 meritorious masts for distinguished service. Various unit awards, including Presidential Unit Citation, Meritorious Unit Commendation, National Defense Service Medal (3 bronze stars), SW Asia Service Medal, Iraq Campaign Medal.
Don Leland Skills
Don Leland Education Details
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Business Management -
Warrior Spirit: Leap Of Faith -
Warrior Spirit: Voice Of Power -
The Landmark Forum -
CrestcomBullet-Proof Management -
American Management AssociationBusiness Management Cpe
Frequently Asked Questions about Don Leland
What company does Don Leland work for?
Don Leland works for Stop Inc.
What is Don Leland's role at the current company?
Don Leland's current role is Vice President Business Operations.
What is Don Leland's email address?
Don Leland's email address is 3d****@****ail.com
What is Don Leland's direct phone number?
Don Leland's direct phone number is +120644*****
What schools did Don Leland attend?
Don Leland attended University Of Phoenix, Warrior Spirit: Leap Of Faith, Warrior Spirit: Voice Of Power, The Landmark Forum, Crestcom, American Management Association.
What skills is Don Leland known for?
Don Leland has skills like Management, Strategic Partnerships, Sales, Leadership, Customer Service, Business Development, Salesforce.com, Crm, Sales Management, New Business Development, Team Building, Account Management.
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Don Leland
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