Don Jackson Email and Phone Number
Senior Executive with superb skills in combining technology and business leadership to drive dramatic bottom-line improvements. A quantifiable, multi-industry track record of success improving productivity by driving transformations across company functions and gaining buy-in and accountability at all levels. Builds trusted relations with key customers and partners.A passionate, curious, engineer who is fluent in building and leading high-performance teams. Accepts difficult challenges, likes to take charge, and delivers results. Handles pressure well, moves and connects the dots quickly, and acts decisively.Leads with vision, passion, and proactive engagement, and can implement high-priority projects that challenge traditional assumptions. Finds objective ways to evaluate and enhance team productivity while balancing constructive tensions between sales, service, and product engineering. Ensures training opportunities, facilitates team comradery, accountability, humor; Fosters an environment of innovation/learning.Experienced in driving start-ups, turnarounds, and restructure to increase value.Drives market growth strategies and balances new opportunities, while avoiding the trap of opportunity inflation. A passion for identifying tech driven market disruption strategies that lead to value creation. Customer focused based on a proactive approach of engagement and KPI/metrics to measure, monitor success, and trends. Views service as a measure for scalability, business effectiveness, and accountability.Fluent in agile methodologies, continual deployment processes, AWS stack infrastructure, and is adept at employing and managing off-shore talent.
Biocytics Inc
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Chief Operating OfficerBiocytics Inc Mar 2023 - PresentHuntersville, North Carolina, UsDevelopment of Innovative Autologous Cellular Therapies manufactured and administered at the point of care -
Chief Information OfficerStagezero Life Sciences Ltd. (Tsx: Szls) Jan 2022 - Apr 2023Richmond Hill, Ontario, CaStageZero Life Sciences, Ltd. (TSX:SZLS) (OTCQB:SZLSF) is a global, vertically integrated healthcare company dedicated to improving outcomes for cancer and other chronic diseases through early detection and intervention. Responsibility for global IT operations and infrastructure across Canada, United Kingdom, and the United Stages. -
Chief Operating OfficerMp Cloud Technologies Apr 2018 - Dec 2021Spartanburg, South Carolina, UsSaaS technology company providing dispatch and revenue cycle management software to the Emergency Medical Services market. Responsibility for Product Engineering, Client Success and Implementation, IT Operations, and Financial Reporting. 25 FTE's and 6 offshore Contractors -
President & Chief Executive Officer (Ceo Of Saas Technology Organization)Coherent Ag Solutions 2015 - Apr 2018SaaS & data analytic solutions company leveraging IOT applications in distribution, bio-tech, pharmaceutical, and healthcare markets.Recruited to develop and scale a SaaS technology initiative focusing on biotech decision support in partnership with a fortune 50 biotech company. Responsible for Financial Reporting, Product Management, Client Success Team Development, Marketing and Sales Strategy and Team Development, and Budget/Forecast oversight. Responsible for 21 FTE’s and 9 offshore contractors.Contributions:• Product Mangement. Built an engineering team and processes adopting agile methodologies resulting in a shortening of the product development delivery cycle. • Business Systems and Processes. Established customer engagement, service and support organization for SaaS launch and systems integration. • Launched patented SaaS solution. Obtained patent and directed development of SaaS system enabling utilization of biotech management technology providing decision support and regulatory tracking of technology traits.• Client Success & Implementation. Implemented privacy and security protocols to meet HIPAA and cGMP requirements.
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President (Saas/Cloud-Based Enterprise Transformation)Cdms, Inc. 2005 - 2015Harrisburg, Pa, UsPrivately-held technology company servicing the biotech and food processing industries. Principal services include SaaS platform for managing EPA regulated AgroChemical applications for GMO/Biotech commodities. Recruited to Transform a legacy client-server product line into a SaaS platform, implement scalable financial systems/processes, and create service delivery capabilities to scale business for growth from a regional to national provider without negatively impacting earnings. Full P&L and management responsibility over operations, product engineering, sales, finance and customer care. Directed team of 51 FTE’s throughout all departments across United States, Canada, and South America. Contributions:• Established new service model to support national footprint; enhanced CRM platform structure and transformed service culture to maximize retention and customer experience. Implemented service metrics and increased overall customer satisfaction from 60% to 95%.• Transformed legacy product to SaaS/AWS Cloud-based system with enterprise functionality; deployed new development team and infrastructure and implemented Agile development process. Expanded deployments with large enterprise clients that increased new revenues by 40%. Overall customer satisfaction increased from 60% to over 90%.• Developed product development Agile methodologies and organization to service SaaS strategy. Established Scrum project team process; implemented multi-environment development infrastructure, Team Foundation development framework. Re-architected in .NET and SQL to facilitate scalability and converted to SaaS platform with enhanced enterprise functionality.• Drove revenues to support organic growth initiatives without compromising earnings; streamlined finance/administration, negotiated infrastructure costs, eliminated/cut ineffective costs, reprices services and developed new service offerings. Increased revenue per employee from 35K to 160K. -
Division Vice President & General Manager (Clinical Information Systems)Mediware Information Systems 2001 - 2005Overland Park, Ks, Us(NASDAQ: MEDW) Leading provider of best-of-breed clinical information systems to healthcare industry with focus in pharmacies, blood banks, and surgical suites. Markets include private sector healthcare facilities, government healthcare facilities, and US military.Recruited to Transform a legacy technology platform and completing development, obtain FDA 510(k) regulatory clearance, and market introduction of 4 product lines. Successfully Sunset multiple legacy platforms and facilitated migration and adoption of new product offerings. Established consolidated service and support infrastructure and teams to optimize delivery and customer experience. Managed 190 FTE’s (IT, Service, Development, Contracting, Sales, Finance, and Administration) in laboratory information system and Blood Management Division. Responsible for product management, oversight of regulatory compliance with HIPAA and FDA 510(k) protocols, and quality of service delivery throughout United States, Europe, Canada, and Mexico.Contributions:• Lead engineering team to complete development of product lines through Agile based re-engineering effort. Secured FDA approval for new system platform in 6 months by deploying automated testing processes. Established new engineering team and agile process to drive product deliverables.• Implemented sunset of existing platform and drove rapid adoption by implementing a multi-level organizational engagement and consultative engagement team Delivered earnings growth ($19M to $26M) in 1 year, increased gross margin to 82%, improved operating income from 17% to 26%, and delivered sales per employee of $236K.• Implemented KPI's and system of controls and reporting for service delivery, and market engagement activities,• Right-sized organization structure from initial merger of 3 business units. Improved operating income from 17% to 26% while maintaining performance of legacy business and launching new platform. -
Vice President Of Marketing And Business DevelopmentQuality Systems, Inc 1997 - 2001A leading provider of EHR and Clinical Management Systems to the Healthcare Market. Responsible for Product Management, Engineering, Client Success and platform implementations. Duties included Budgeting and Forecasting, establishing KPI and operating processes to drive continuous improvement and client satistaction.
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Division Vice PresidentHenry Schein 1992 - 1997Melville, Ny, UsThe leading supplier of healthcare products, technology solutions, and professional services to the healthcare market. Responsible for the delivery, service, and development of the clinical information system division. -
Executive Vice President And Chief Operating OfficerFoxmeyer Corp 1985 - 1992Responsible for the technology services division including Product Management, engineering, Client Success, delivery and implementation. Duties included budgeting and forecasting, establishing KPI and operating controls to drive continuous improvement and operational efficiency.
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Director Of Software DevelopmentLockheed Martin 1983 - 1985Bethesda, Md, Us
Don Jackson Skills
Don Jackson Education Details
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Smu Cox School Of BusinessMaster Of Business Administration (M.B.A.) -
The University Of Texas At AustinComputer Science
Frequently Asked Questions about Don Jackson
What company does Don Jackson work for?
Don Jackson works for Biocytics Inc
What is Don Jackson's role at the current company?
Don Jackson's current role is Chief Operating Officer at BioCytics, Inc. & Carolina BioOncology Institute, PLLC.
What schools did Don Jackson attend?
Don Jackson attended Smu Cox School Of Business, The University Of Texas At Austin.
What skills is Don Jackson known for?
Don Jackson has skills like Management, Business Development, Project Management, Leadership, Product Development, Strategic Planning, Customer Service, Business Strategy, Information Systems, Turnaround Experience, Restructuring, Financial Accounting.
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