Don Logan Email & Phone Number

Austin, Texas Area

• Responsible for regional sales and business development, with focus on both software/technology solutions as well as legacy hardware systems.

* Responsible for managing the completion and handover of project and tender proposals for our clients and prospects throughout North America.* Designated as Subject Matter Expert for Electronic Pollbooks (e-Pollbook), providing technical demonstrations and sales support.

Leander, TX

• Responsible pre and post sales support for all State & Local, Federal, and International Sales
• Developed technical documentation and analysis for customers
• Wrote RFP and Tender responses
• Developed product specific sales presentations
• Responsible for all technical system procurement for the company, managing relationships with Dell and other suppliers

• Sales responsibility for a territory covering 19 Western States
• Provided sales engineering support for other sales divisions in the company.
• Leverage my strong relationship building skills to manage the long and complex sales cycle of 6-18 months, with multiple levels of approval from Sheriff’s, IT, Purchasing, and County Commissioners, and City Councils.
• Developed and maintained agency partnerships for federally funded projects. Gained support from all Sheriff’s in a regional council of governments to assist in the lobbying efforts for funding a regional AFIS solution..

Austin, TX

• Directed all phases project activity for the Arizona Department of Public Safety, Missouri State Highway Patrol, and the Kansas Bureau of Investigation, as well as all other law enforcement agencies in those given.
• Pre and Post Sales Engineering support for all project activities.
• Created and led system accuracy testing for the state AFIS system the Missouri State Highway Patrol
• Developed the business protocol for the Kansas Bureau of Investigation and the Missouri State Highway Patrol to remote search the others AFIS systems.

Tacoma, WA

• Directed all phases of project activity for the Arizona Department of Public Safety, Colorado Bureau of Investigation, El Paso Police Department, San Antonio Police Department, Oklahoma City Police Department, and the.
• Pre and Post Sales Engineering support for all project activities.
• Negotiated new services contract with the Arizona Department of Public Safety. Served as an umbrella purchasing contract for the entire state and included an additional AFIS upgrade. Results: Revenues of $8.2M over 5.
• Led the Acceptance Testing Team for a major system upgrade to the state AFIS at the Arizona Department of Public Safety. Coordinated the activity between system developers and engineers, and the customer’s.

Albany, NY

• Oversight of all project activity for contracts with New Jersey State Police, New Jersey Livescan, and the Arizona Department of Public Safety. Financial and budgetary responsibility. Ensure adequate technical.
• Sold and deployed over 160 fingerprint livescan devices in New Jersey in 22 months. Coordinated installation and training at Sheriff and Police agencies throughout the state. Results: Sales volume in excess of $4.4M
• Led the implementation of Statewide Applicant Fingerprint Processing Project for New Jersey. Selected field office locations and hiring of personnel as well as standing up a new Call Center in Albany, NY with 35.

Phoenix, AZ

• Directed the day-to-day operations in support of A.F.I.S. (Automated Fingerprint Identification System) contract with the Arizona Department of Public Safety. Led four on-site Field Engineers supporting all law.
• Developed the communication protocol and rules, and led acceptance testing of other vendors equipment prior to integrating and connecting to the State AFIS network.

Chandler, AZ

• Managed Mainframe Operations and Production/Quality Control Departments with a direct staff of 13, with a $1.5M budget, running an IBM Mainframe VSE/ESA Environment
• Restructured year-end production scheduling resulting in a 60% reduction in overtime hours from previous year

Phoenix, AZ

• Managed all computer-related hardware, Data and Voice communication networks, Technical Support/Help Desk, and associated staff, maintaining a 99.97% system availability.
• Migrated environment from a single midrange system to a 25 server LAN/WAN with UNIX and NT operating systems
• DBA for SQL systems and Administrator for MS Exchange
• Led the design, implementation, and training of a company wide Sales Force Automation system providing increased communication abilities and a platform for future sales applications
• Directed all aspects of a corporate computer center relocation resulting in less than 4 hours downtime for remote manufacturing facilities
• Converted data network from Point-to-Point to Frame Relay resulting in a 36% annualized savings