Don Mallory Email and Phone Number
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With over 20 years of experience in marketing, branding, and partner management, I am a retail solutions expert facilitating authentic dialogue and problem-solving for banks and credit unions. As the Vice President of Client Services at Miller Zell, a leading retail design and implementation firm, I oversee the delivery of strategic and innovative projects that enhance customer experience and build trust.My mission is to lead with ethical and systematic servant leadership, building strong and lasting relationships with clients, partners, and my team. I drive innovation, and process improvement. I am also passionate about sustainability and social impact for the projects I work on.
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Vice President, Client Services - BankingMiller ZellTulsa, Ok, Us
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Vice President, Client Services - BankingMiller Zell Aug 2022 - PresentAtlanta, Georgia, Us -
Founding PartnerFull Sun Composting May 2016 - May 2023Tulsa, Oklahoma, UsDedicated to reducing household and business organic waste within the Tulsa Metro Area. -
Vice President, Partner ManagementEnacomm Nov 2021 - Aug 2022Tulsa, Ok, UsWorking with banks, credit unions, and partners with voice software, gateway core access technology, and ai backed financial services products. -
Vice President Of SalesChannelnet Jan 2021 - Sep 2021Dearborn, Mi, UsResponsible for driving awareness and activation. Representing the company to C-Suite, Marketing, Sales, and IT leadership at Banks and Credit Unions working directly with clients and independently driving relationship-building processes on behalf of ChannelNet. -
Vice President, Senior Brand & Merchandising ManagerBok Financial Jul 2013 - Oct 2020Tulsa, Ok, UsProtected and implemented successful corporate branding initiatives within eight independent bank affiliate brands. Worked closely with internal business partners; identifying business needs, determining and carrying out necessary processes and practices, monitoring progress and results, and ultimately capitalizing on key performance indicators for sales success.Developed and directed annual communication strategies, channel plans, and division initiatives to drive product penetration for existing clients and new account acquisitions adapting to priority shifts and line of business needs. Was responsible for ensuring banking centers and corporate facilities are the physical manifestation of BOK Financial Master Brand. Ensure all client-facing initiatives are in compliance and alignment with the corporate risk, marketing/brand, and client experience (CX) strategies.Directed and administered the inventory and content management system transitioning to print-on-demand and digital signage for improved marketing and sales promotions reducing point-of-sale campaign expenses by 43%. The error rate for merchandising pushes at 0.0097% during tenure. -
Vice President, Marketing Merchandising ManagerBok Financial Aug 2010 - Jul 2013Tulsa, Ok, UsChampion visual merchandising efforts to enhance the Client Experience (CX) by establishing merchandising as a critical component in delivering a seamless client experience through whatever touch point our clients choose to engage. Leader for merchandising, physical branding, and signage team leading transformational Client Experience (CX) strategies. Supervise development and implementation of all tactical programs including Exterior Signage, ATM Branding, and Interior Fixtures (Kit of Parts, Point of Sale materials, Digital Signage) for over 200 retail locations.Establish and develop corporate standards (e.g. signage standards, merchandising guidelines, governance, best practices) for the client-facing experience. Peer leadership for team members and front-line field sales teams including creating a collaborative cross-border environment with a high standard of quality, providing feedback, and coaching for development.
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Assistant Vice President, Regional Branch Sales ManagerZions Bancorporation Aug 2006 - Aug 2010Salt Lake City, Utah, UsResponsible for creating the Vectra Bank sales culture via coaching, training, skills transfer, and mentoring to successfully ensure market development and attainment of goals. Designed and implemented various sales contests rewarding teams for growth in targeted product categories to meet strategic business needs.Managed an internal staff of 15 employees to achieve new business development and customer retention objectives. Accountable for revenue, retention, and growth objectives associated with existing and prospective customers. Working with the Employee Development and Human Resources Department, taught a series of sales training classes to retail staff highlighting the Vectra Bank Master Brand, Proactive Promise, and banking solutions for both retail and business clients. -
Marketing Communications ManagerZions Bancorporation Aug 2004 - Aug 2006Salt Lake City, Utah, UsManage statewide marketing communications, including recommending, implementing and coordinating programs and policies relative to product design, pricing and profitability, marketing research, strategy, advertising, sales support, incentives, and product/service development and acceptance.Manage feedback management, mystery shop system, and sales research databases including Hoovers, and First Research ensuring effective sales and service quality. Provide design direction, copywriting, editing, and content management of all marketing collateral for Business Banking, Commercial Banking, Corporate Banking, Corporate Real Estate, Executive Banking, Private Banking, and Treasury Management. Monitor the consistency and compliance in the quality of all business unit marketing communication pieces in relation to the Vectra Master Brand.Work with external agencies and internal creative resources to develop and maintain brand guides, tools, and assets to ensure consistency across all channels.
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Marketing ManagerS&P Global Platts Mar 2001 - Aug 2004New York, Ny, UsCreated marketing campaign content, spanning direct mail, telesales/scripting, email, webinars, sponsorships, and tradeshows for both lead generation and lead nurturing campaigns. Collaborating with inside sales teams to determine the effectiveness of various demand-generation activities. Was responsible for developing, advocating, and delivering customer-level market reports, modeling, and analysis measuring marketing spend. Validating marketing influence driven from multiple mediums highlighting acquisition, retention, and reactivation strategies. Built a relational database to better analyze customer and prospect data. Leveraging data and information to drive insights and better understand customer life cycle providing fact-based, compelling recommendations driving consensus and strategic alignment.
Don Mallory Skills
Don Mallory Education Details
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Texas Tech University - Rawls College Of BusinessMarketing
Frequently Asked Questions about Don Mallory
What company does Don Mallory work for?
Don Mallory works for Miller Zell
What is Don Mallory's role at the current company?
Don Mallory's current role is Vice President, Client Services - Banking.
What is Don Mallory's email address?
Don Mallory's email address is do****@****omm.net
What is Don Mallory's direct phone number?
Don Mallory's direct phone number is +191848*****
What schools did Don Mallory attend?
Don Mallory attended Texas Tech University - Rawls College Of Business.
What skills is Don Mallory known for?
Don Mallory has skills like Marketing, Marketing Strategy, Business Development, Leadership, Management, Marketing Communications, Banking, Crm, Strategic Planning, Project Management, New Business Development, Public Relations.
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