Don-Michael Robertson Email & Phone Number

Elma, New York, United States

Responsible for working with and supporting user groups to solve business problems with available technology including hardware, software, databases, and peripherals. Additionally, install, modify and make repairs to personal computer hardware and software systems, and provide technical advice and support to system users.

Buffalo, New York, United States

Responsible for analyzing images, videos and other camera and road driving information as a member of the autopilot data processing team. Accurate data is the foundation for training the neural networks, and serves as the ground truth for Autopilot’s artificial intelligence software. The team works cohesively with other engineering teams to launch customer-facing releases: Navigate on Autopilot; Smart Summon; Traffic Light and Stop Sign Control. Accurate data analysis is critical to Tesla achieving its goal of full self-driving.

Buffalo, New York, United States

Acosta works as an independent broker for Nestle, providing marketing for a variety of products in the CPG industry. As an Associate Business Manager, I assist in managing products in many categories for several grocery chains.- Manage web and excel based client proprietary systems.- Review and analyze trade event reports.- Manage forecasting, events and trade spend in financial planning tools.

Buffalo Ny

Responsible for daily IT operations for a small business while simultaneously conducting small marketing campaigns, as well as designing and deploying automated processes in a LAMP environment. Extensive use of PHP & MySQL.- Managed and maintained company IT infrastructure, including configuring Windows, Linux, and OSX machines, and troubleshooting hardware and software.- System Administration tasks, including installing and upgrading software packages, configuring company name server and DNS, configuring and maintaining Apache, and preventing and addressing security issues.- Developed and deployed automated systems in PHP. Worked with Amazon MWS, eBay API, Houzz API. - Built QuickBooks Connector to sync MySQL database with Quickbooks. Experience with XML.- Built calendar script to schedule content and automatically post to Facebook via Facebook API.- Created custom sales and inventory reports in PHP- Developed and deployed a custom Inventory and Order Management Application. Created Barcode system in PHP to track inventory.- Wrote and maintained code in PHP, HTML, CSS, and JavaScript (jQuery) for website frontend.

Provided helpdesk technical support. Created bug reports. Assisted with client customizations.- Assisted clients with pre-sales and account setup questions via support tickets.- Provided help to clients with software installation, configuration, maintenance and upgrades.- Helped clients with theme customizations in SMARTY templates.- Diagnosing and resolving software problems. Issue bug reports as needed.- Assist with daily departmental operations as required.

Lancaster Ny

Started a web design and hosting company. Established and solidified customer relations by providing outstanding customer service. Built and maintained multiple customer websites using HTML/CSS/Flash/PHP/MySQL/XML/Javascript.- Deployed and managed several linux based web servers running cPanel/WHM.- Created customer websites using primarily HTML,CSS,PHP and MySQL.- Worked with software frameworks and CMS's such as Wordpress, Oscommerce, CodeIgniter, etc.- Built API to communicate with eBay to process listings with XML feed submissions.- Installed, configured and customized backend billing software. Created cronjobs to automate tasks.- Created custom WHMCS Addon modules for billing software.- Developed and managed all marketing campaigns for the company.- Provided telephone, email, ticket and live chat support to all current and potential customers.

Buffalo, New York, United States