• Directed completion of Linux-based C/C++/Go projects through 3 managers and 50+ onshore/offshore people• Realigned the separate teams to meet business objectives• Refocused and motivated the onshore staff after Covid• Established consistent communication with offshore people and firms• Worked across business units to improve results based on better communication

• Managed completion of Linux-based C/C++/Go projects through for 30+ onshore/offshore people • Established consistent communication with offshore people• Worked across business units to improve results based on better communication

• Completed the OCEAN Programs accelerator• Completed the OCEAN investor pitch video and conference• Conference speaking• Business Development• Continued managing the AWS-based Seraphim platform through national and international contractors• Committee chairperson for the small business group at iCERT (Industry Council for Emergency Response Technologies)

• Acquired seed investment• Seraphim Wireless Traffic Plan released on AWS with the AWS Public Safety competency designation• Directed 30+ onshore/offshore part-time contractors

• Invented the cornerstone patent -- Systems and methods for improving routing of communications to emergency services -- US-10667199-B1• Built the NG911 Services brand through industry organization participation and conferences• Volunteer work for iCERT (Industry Council for Emergency Response Technologies)

• Authorship and marketing of patent capabilities – Processing an emergency services call -- US-10616412-B1• Drove business growth of the company's NG9-1-1 Core Services products• Developed and matured partner relationships for the company's NG911 Core Services products

• Drove the product strategy for all Public Safety products through 4 Product managers • Drove completion of market-leading NG9-1-1 products for state contracts like Washington State through a 40-person product development team• Authored or co-authored 39 patents• Directed the product team's product maintenance and sales growth for the company's Wireless 9-1-1, VoIP 9-1-1, NG9-1-1 Core Services, and Text-to-9-1-1 business offerings• Enabled our Public Safety product development team's transition from Waterfall to Agile

• Provided leadership and opportunity for growth to the four product managers.• One of the product managers closed cornerstone business with a Fortune 50 corporation and one of the top four wireless carriers.• Another of the product managers introduced a new product successfully for a large metropolitan emergency services provider.• Spoke and presented at two National NENA conferences• Produced intellectual property and mentored others in patent creation• Supported the migration from stage-gate/waterfall development processes to an ISO 9000 certified Agile development process.

• Served on the FCC’s Emergency Access Advisory Committee for two years and helped introduce text-to-911 services.• Lead the market with my two 7x24 VoIP based 9-1-1 products, according to a 2016 Frost & Sullivan report.• Manage the roadmap, product requirements, and sales support for seven mission critical products: two 7x24 VoIP-based 9-1-1 products, two GIS based products, and three database products across two major product families• Restored quality to the products sold through a Fortune 50 channel partner.• Stepped in and provided leadership for a failing 2 year old product introduction, led the team that completed it successfully in 5 months, and received thanks from the channel partner.• Provided leadership to the 20 members of the product development teamNOTE: Comtech Telecommunications Corp. purchased TeleCommunication Systems, Inc.

• Managed discovery and realization of new technologies into the product life cycle• A mini-CTO role (Divisional)

• Directed teams responsible for software product releases• Directed staff for working on Public Safety and Telecommunication standards (NENA/APCO) (3GPP/3GPP2/OMA) and IETF committees• Provided technical supported for business development

• Directed the Operations team at TCS (Operations Engineering, NOC, Operations Support, and Network Engineering)• Converted from a single data center to 2 7x24 geo-redundant data centers without downtime• Managed the Y2K preparation and abatement effortNOTE: TeleCommunication Systems, Inc. purchased Xypoint - January 2001

• Directed the software engineering teamNOTE: TeleCommunication Systems, Inc. purchased Xypoint - January 2001

• Managed the project which resulted in the first 911 call from a wireless phone with location - Allentown, PA in the fall of 1997• Managed the introduction of an embedded system and the team doing printed circuit board design, custom housing design, embedded software, and assemblyNOTE: TeleCommunication Systems, Inc. purchased Xypoint - January 2001