Don Munro Email & Phone Number

Positions held within PwC have included lead partner roles on multiple major clients, Chairman of Australian Heathcare practice, Leader Construction and Transport, Leader of Australian Corporate Tax practice and Leader of Brisbane Tax Practice

Chairman Australian Healthcare Practice 2010-12 . Engaged in discussions across the industry around levers to improve organisation and system performance in a fast changing customer and funding environment. Worked to bring forward looking perspective on how the emerging healthcare challenges could be effectively surmounted, and how to achieve the scale of change required. I had a particular focus on Victorian Health system and opportunities to extend private sector participation in future… Show more Chairman Australian Healthcare Practice 2010-12 . Engaged in discussions across the industry around levers to improve organisation and system performance in a fast changing customer and funding environment. Worked to bring forward looking perspective on how the emerging healthcare challenges could be effectively surmounted, and how to achieve the scale of change required. I had a particular focus on Victorian Health system and opportunities to extend private sector participation in future health care models. Show less

Sydney

Built our firm's understanding of industry and engaged senior CFOs across industry in discussions on risk, project effectiveness and management approaches. Conducted a major and innovative strategy and engagement project for a newly appointed chief executive that utilised a combination of strategic conversations and deep market analysis to engage and reinvigorate his leadership team.

Sydney

Worked on PwC strategy including brand repositioning campaign in midst of GFC and commissioning innovative ethnographic research on our client experience which changed our understanding of the firm’s relationships with our clients and how we undertake client management and feedback.

Brisbane/Sydney

Lead Australia's largest corporate tax practice. This occurred during a period of great market disruption and stress as a result of auditor regulation following Enron collapse. The Australian Corporate Tax practice was one of very few tax practices globally to achieve net revenue growth in this period - and this was achieved despite losing a third of client base as a result of regulatory changes. We lead a mindset change within the partnership that resulted in our people engaging the market and… Show more Lead Australia's largest corporate tax practice. This occurred during a period of great market disruption and stress as a result of auditor regulation following Enron collapse. The Australian Corporate Tax practice was one of very few tax practices globally to achieve net revenue growth in this period - and this was achieved despite losing a third of client base as a result of regulatory changes. We lead a mindset change within the partnership that resulted in our people engaging the market and the result was winning clients at a rate sufficient to continue growth. Researched and utilised a culture of conversation to move from “answering the question correctly”, to “answering the correct question”.Developed relationships with revenue authority and government because making our tax system effective requires all parties to understand each other’s perspectives. Show less

Brisbane

Lead Australia's energy and mining tax partners build stronger industry relevance and relationships with peak bodies.

Brisbane

Lead the development of the Brisbane Tax practice of PwC into a position of market leadership that continues to this day. It has sustained high growth rates and sustainability for the last 15 years. We built a new operating model that utilised roles, brand and relationships (with both clients and employees) to deliver sustained value to all of these critically important parties.

Brisbane

Lead the marketing and client development strategy of the Brisbane PwC partnership. Developed and implemented a new (at that time) approach to professional services marketing around brand, client and relationship focus and industry relevance. Events and profile created at that time still have thousands of attendees in stark contrast to the “hundreds” attracted to competitor events.

Sydney

I was elected President of the Institute of Chartered Secretaries and Administrators in Australia (now Chartered Secretaries Australia) and lead an Australian Board that contained a number of Australia's most senior Company Secretaries. I sat on the Global Council of the international Institute of Chartered Secretaries and Administrators for a number of years considering issues of international professional standards and affiliations.

Brisbane, Australia

I served as a Director on the Board of Eagers Holdings Limited, a publicly listed company specialising in motor vehicle dealerships. I retired from this Board when I became a partner of PricewaterhouseCoopers.

Bachelor Of Commerce

Executive Course In Professional Services At Harvard Business School, Management And Strategy

Executive Development Year, Strategy And Management

Received highest marks in Australia for Executive Development Year - a course run by ICSA/AGSM over 12 months and comprising subjects.