Donna A. Decker, Mbci Email & Phone Number

Management consultant providing advisory services to leaders helping them make positive, sustainable change within their organizations by leveraging my business continuity and resiliency background as well as my experience managing and coordinating company programs and large scale initiatives in the professional and financial services sector.To learn more about The Kavi Group, please visit us at www.thekavigroup.com

London, England, Gb

I led, designed, developed and implemented business continuity strategies with direct accountability for the availability of effective response and recovery strategies that would be used if/when a crisis occurred within the Americas region.Through the years, I managed the development, implementation and execution of the global Business Continuity Program including proactively identifying business continuity needs, identifying the financial impact of potential business losses, developing and effectively communicating the business continuity strategy and engaging and preparing stakeholders to support the business continuity strategies and planning efforts. This role required creating and maintaining all the intellectual property utilized by the global business continuity program including Business Continuity methodology, tools/templates, plans, policies and procedures. I led business continuity initiatives including conducting business impact analysis, change readiness, risk assessments, facilitating meetings with business leaders to establish plan requirements and to develop/update plans.I established and monitored business continuity standards of performance including conducting periodic quality reviews of plans and tests to assess the state of preparedness and ensure compliance with regulatory or other standards.I provided ongoing leadership, direction and subject matter expertise to business leaders and associates in business continuity principles and practices acting as the principal liaison and coordination pointI found it quite enjoyable to educate business leaders and associates in business continuity principles and practices creating awareness of business continuity concepts, exposures and solutions.The objective was to minimize business disruption during crisis incidents by fully participating in crisis management team meetings/calls, supporting local leadership and implementing communication strategies targeted at specific stakeholder groups.

London, England, Gb

Served as Corporate Resource Unit Liaison managing and coordinating communications, initiatives and other program information between corporate departments (HR, Marketing, Legal, Finance and IT) and Location Administrators in 70+ offices worldwide. Responsibilities included managing Towers Perrin's Business Continuity Program from 2006 through 2010.

London, England, Gb

Managed operations of 300+ IT department

Served in dual role with responsibility for coordinating all arrangements for marketing events and special projects, performing telemarketing tasks that included script writing, telephone calls, monitoring calls of other workers and completion reports, maintaining marketing database, designing and implementing databases for special projects and developing procedural forms.

Education record

Education record