Audits/submits contracts for subcontractors. Maintain SOV. Prepares/completes up to 25 subcontractor payments applications monthly.Create Purchase Orders for Vendors. Audit/pay invoices.Compliance: Audits/maintains COI’s, business license, SDS manuals, and all contractual obligations for subcontractors/sub-tiersResource Management: track materials, maintain job files, equipment.Budget Tracking, maintains warranty manuals, change requests, spreadsheets.

Effectively managed and developed the staff in the Durable Medical Equipment (DME), Casting and WC Pharmacy departments.Educated staff/patients on proper fitting and usage of DME products, referrals, proper billing.Submitted CMN’s/prior authorizations, reviewed medical recordsCreated, audited, and billed claims, researched and resolved disputes.Worked with payors and providers for claim resolution and appeals.Developed and maintained financial performance information and expense analysis.Negotiated pricing and contract renewals for products, equipment, and supplies.Supported executive management with special projects, training, quarterly business reviews, prepared budgets, build spreadsheets for financial data,Identified growth opportunities, tracked progress, and resolved issues with clients, processes, workflow analysis and assigned tasks.Maintained timely, ongoing verbal and written communication for complaints, quality control, inquires, etc., to ensure good care of patients.Acted as a liaison and maintained relationships with physicians, patients, insurance companies, hospitals, and vendors.Attended training classes as offered for HIPPA and compliance/regulations for payors.

Accounting; Quickbooks - Managed daily and monthly finances – accounts receivable/payable, payroll, income tax.Inventory Control, pricing, display merchandiseAdvertising/MarketingHiring and trainingCustomer Service, Resolve customer issues.

Consulted with CSA’s and external clients relative to service level agreements to determine if performance standards were impacted.Completed root cause analysis and developed action plans to minimize errors.Developed a knowledge transfer program for new team members.Prepared spreadsheets to communicate performance results to Account Managers and to external clients.Prepared and presented business reviews quarterly that included TSYS performance.Performed peer reviews to ensure quality and accuracy on all client communication.