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Experienced HR leader with demonstrated strengths helping build, maintain, and lead exceptional "people operations" for a diverse mix of successful, fast-growing organizations.I started my HR career as an office manager in the dental industry where I gained experience in several HR functions, including recruitment, employee relations, development and maintenance of HR policies, and benefits management. This exposure is what fueled my desire to obtain my BS in Human Resource Management, followed by my SHRM-CP credentials, in order to develop my skills and achieve a successful career in the HR industry. I have a soft spot for small companies and specialize in HR foundations for startups.Recognized throughout career for exceptional organizational and planning skills, combined with the ability to balance bottom-line business needs with ongoing employee relations, engagement, and retention initiatives. BS Degree and SHRM-CP credentials, combined with a deep understanding of current labor laws and the ability to ensure corporate compliance. Proven strengths advising executive leadership teams around HR-related issues and challenges, in addition to fostering exceptional relationships with all levels of management and employees.
Freelance
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FreelanceSeattle, Wa, Us
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Human Resources ConsultantFreelance Jan 2023 - PresentExperienced HR leader with demonstrated strengths helping build, maintain, and lead exceptional "people operations" for a diverse mix of successful, fast-growing organizations.
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Human Resources ManagerStratacore Jul 2022 - Jan 2023Seattle, Wa, Us -
Human Resources GeneralistStratacore Mar 2021 - Jul 2022Seattle, Wa, Us
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Human Resources GeneralistSur La Table Jun 2020 - Mar 2021Seattle, Wa, Us• Provides excellent customer service as the HR primary point of contact for HQ employees and secondary contact for field employees.• Responsible for HR administration of HQ employee onboarding and offboarding. • Partners with leaders to develop and implement courses of action regarding employment matters. • Handles background check adjudications, employment verification, and unemployment claims. • Gathers feedback, summarizes insights, makes recommendations, and takes action based on employee feedback.• Responds in an approachable and effective way to employee and manager inquiries regarding human resources programs, policies, and procedures. • Provides effective counsel to managers and employees and handles confidential issues with professionalism and discretion. • Supports the staffing process for HQ openings, including screening, scheduling interview loop, hosting, and interviewing candidates. • Provides user and issue management support for HRIS (Ultipro and Paycom). Participates in system maintenance activities during upgrades, module changes and new module implementation.• Acts as the back-up for employee relations investigation, job accommodation evaluation, LOA and benefits administration items as needed. -
Hr SpecialistSur La Table Apr 2019 - Jun 2020Seattle, Wa, UsHandles a wide range of tasks related to HR operations, new hires and staffing, and employee communication and engagement. Provides user and issue management support for the human capital management software. Supports HR colleagues with HR generalist duties and leads ad hoc projects and programs that contribute to increasing the effectiveness of the HR Function.
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Student, Human Resources ManagementFull Time Student Jan 2017 - Dec 2018
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Office ManagerWilliam Raleigh, Dds Dec 2014 - Jan 2017Responsible for the oversight and management of all operations pertaining to the business office, personnel and equipment. Conducted monthly meetings to communicate developments within the practice and address employee relation issues. Handled and processed confidential patient information with integrity. Reviewed federal and state laws to confirm and enforce company compliance in a timely manner.
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Office ManagerAdvanced Periodontics, Microsurgery, And Implantology Of Seattle Dec 2007 - Nov 2014Partnered with owner to develop and maintain HR policies and practices, implementing a structure for addressing employee performance concerns with a clear progressive discipline policy. Conducted weekly meetings with the owner to discuss ongoing business needs and employee relations issues. Conducted Interviews and on-boarded clinical and administrative personnel. Responsible for the training and development of administrative personnel. Resolved personnel issues regarding HR matters needing clarification, submissions and corrections. Acted as liaison between doctors and employees regarding questions, concerns, and company policies. Ran the bi-weekly payroll process, offering consistent and accurate record keeping of employee PTO and vacation accruals. Facilitated staff meetings and compliance training (HIPAA, WISHA, CPR/First aid) at appropriate intervals. Managed patient accounts and collections. Produced weekly, monthly, and quarterly business reports. Responsible for the oversight and management of all operations pertaining to the business office and equipment, as well as reception, patient care, and treatment plan presentation.
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Office ManagerKimberly A. Chapman, Dds Feb 2007 - Dec 2007Responsible for the management of business operations as well as personnel training and management, patient relations, and treatment plan presentation. Accurately tracked employee PTO and vacation accruals. Ran the bi-weekly payroll process. Managed patient accounts and collections. Conducted weekly and monthly staff meetings. Production of monthly business reports.
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Accounting AssociateCorbis Group Jan 2006 - Feb 2007I seized an opportunity to move from an entry-level collections position to an associate position that was beyond my skillset at the time. Collaborated with the Finance team to reconcile accounts and find prompt resolution of account concerns or discrepancies. Provided customer service to the Finance group and other internal customers relative to AR. Posted journal entries as needed and performed month-end close procedures relative to all aspects of AR.
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Financial CoordinatorSouth Lake Family Dentistry May 2004 - Jan 2006Fort Mill, Sc, UsManaged the daily operations of a busy, fast-paced office. Trained and supervised new employees. Maintained patient accounts, presented treatment plans and facilitated financial arrangements. -
Office ManagerKarla M. Kreger, D.D.S., Pllc Sep 1998 - May 2004Oversaw all operations pertaining to the business department and patient care. Maintained patient accounts. Increased production by presenting accurate treatment plans and offering manageable financial arrangements. Trained and supervised new staff members.
Donna Austin Skills
Donna Austin Education Details
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Western Governors UniversityBusiness/Human Resource Management
Frequently Asked Questions about Donna Austin
What company does Donna Austin work for?
Donna Austin works for Freelance
What is Donna Austin's role at the current company?
Donna Austin's current role is Freelance HR Generalist, Consultant, SHRM-CP: Expertise in Benefits Administration, Employee Relations, Talent Acquisition, HR Policy & Procedure Development, Performance Management, & Compliance..
What is Donna Austin's email address?
Donna Austin's email address is do****@****ble.com
What is Donna Austin's direct phone number?
Donna Austin's direct phone number is (800) 978*****
What schools did Donna Austin attend?
Donna Austin attended Western Governors University.
What skills is Donna Austin known for?
Donna Austin has skills like Office Management, Office Administration, Confidentiality, Invoicing, Office Equipment, Accounts Receivable, Cpr Certified, Hipaa, Appointment Scheduling, Healthcare, Administrative Assistants, Data Entry.
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