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Donna Baker Email & Phone Number

Station Control Manager at GTR (Govia Thameslink Railway)
Location: Merstham, England, United Kingdom 5 work roles 2 schools
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✓ Verified August 2026 3 data sources Profile completeness 86%

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Role
Station Control Manager
Location
Merstham, England, United Kingdom
Company size

Who is Donna Baker? Overview

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Quick answer

Donna Baker is listed as Station Control Manager at GTR (Govia Thameslink Railway), a with 4832 employees, based in Merstham, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Donna Baker.

Donna Baker previously worked as Customer Service Team Lead at Gtr (Govia Thameslink Railway) and Railway Enforcement Officer at Gtr (Govia Thameslink Railway). Donna Baker studied at Carshalton College.

Company email context

Email format at GTR (Govia Thameslink Railway)

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GTR (Govia Thameslink Railway)

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Profile bio

About Donna Baker

As a Customer Service Team Lead at GTR, I oversee the security and safety of passengers and staff across the railway network, ensuring compliance with regulations and policies, and responding to emergencies and incidents. I have more than 10 years of experience in security operations and management, having worked as an Airport Security Officer at Gatwick Airport and a Railway Enforcement Officer at GTR.I am passionate about delivering excellent customer service and creating a positive and respectful environment for everyone. I have developed strong skills in communication, problem-solving, conflict resolution, and teamwork, as well as a keen awareness of risk assessment and crisis management. I am always eager to learn new skills and take on new challenges, and I enjoy collaborating with my colleagues and partners to achieve our shared goals and vision.

Current workplace

Donna Baker's current company

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GTR (Govia Thameslink Railway)
Gtr (Govia Thameslink Railway)
Station Control Manager
Merstham, GB
Employees
4832
AeroLeads page
5 roles

Donna Baker work experience

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Airport Security Officer

London Gatwick Airport, England, United Kingdom

Airport Security Officer.

Mar 2013 - Nov 2020

Prison Officer

supervising, managing and controlling prisoners lawfully, safely and securely;keeping an account of those in your charge and maintaining proper order;performing security checks and search procedures on prisoners, staff and visitors;supervising visits and carrying out patrol duties;escorting prisoners on external visits to, for example, hospital;assisting in prisoner reviews;advising and counselling prisoners and making sure they have access to professional help if needed;dealing with incidents as the 'first on scene' and working as part of a team to resolve the issues;employing authorised physical control and restraint procedures where appropriate;taking care of prisoners' property;being aware of prisoners' rights and dignity and their personal responsibility;providing appropriate care and support for vulnerable prisoners and those at risk of self-harm;promoting anti-bullying and suicide prevention policies;taking an active part in rehabilitation programmes, including workshops;assessing and advising prisoners;developing relationships with other specialist staff, including health and social work professionals;preparing relevant reports and documentation for managers/quality checking purposes;maintaining and updating records and writing prisoner reports;complying with national and local policies and legislation.

Jan 2008 - Dec 2008
Team & coworkers

Colleagues at GTR (Govia Thameslink Railway)

Other employees you can reach at gtrailwaycareers.com. View company contacts for 4832 employees →

2 education records

Donna Baker education

Education record

Carshalton College

Advanced GNVQ Level 3 Leisure and Tourism Passed with Distinction Grade A

Education record

Carshalton High School For Girls

9 x GSCE's English Language A English Literature B Mathematics B Double Award Science BB Leisure and Tourism A Religious Education.

FAQ

Frequently asked questions about Donna Baker

Quick answers generated from the profile data available on this page.

What company does Donna Baker work for?

Donna Baker works for GTR (Govia Thameslink Railway).

What is Donna Baker's role at GTR (Govia Thameslink Railway)?

Donna Baker is listed as Station Control Manager at GTR (Govia Thameslink Railway).

Where is Donna Baker based?

Donna Baker is based in Merstham, England, United Kingdom while working with GTR (Govia Thameslink Railway).

What companies has Donna Baker worked for?

Donna Baker has worked for Gtr (Govia Thameslink Railway), Gatwick Airport, and Hm Prison Service.

Who are Donna Baker's colleagues at GTR (Govia Thameslink Railway)?

Donna Baker's colleagues at GTR (Govia Thameslink Railway) include Evgeni Nedyalkov, Md Azijullah Khan, Rebecca Jacobs, Mac-Buddy Mbaikpa, and Melanie Marshall.

How can I contact Donna Baker?

You can use AeroLeads to view verified contact signals for Donna Baker at GTR (Govia Thameslink Railway), including work email, phone, and LinkedIn data when available.

What schools did Donna Baker attend?

Donna Baker studied at Carshalton College.

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