As a key part of the Digital Marketing team, the areas which I managed included Content Creation for Social Media Campaigns. I managed and updated all Social Media profiles for the Group, which consists of 8 profiles across platforms, as well as creating Strategic Paid Social Media Advertising Campaigns. I worked closely with our Advertising Agency to create engaging content aimed at elevating the Paid Social Media Campaigns. I also worked closely with our PR Agency to source new opportunities for growth including working with relevant social influencers, as well as working with local tourism organisations to support initiatives designed to generate more tourism within Northern Ireland. I worked with the Reservations Team to monitor availability andcreate strategies to resolve gaps, this involved creating engaging e-zine’s branded to each individual Hotel and scheduling these at strategic times to ensure optimum conversions. I also manage the monthly Digital Marketing Forum 'Digi-talk', by networking to encourage newmembership, sourcing speakers for the annual line up and organising the monthly events. In order to generate fresh content, I have managed photoshoots and video shoots on site at the Hotels, ensuring the content is up to the high standards of the Hastings Hotels brand.

In this role I managed the entire marketing portfolio of the Hotel. This involved regular updates to the CMS website, producing clear and concise reports using various statistical tools such as Google Analytics. Monitoring the effectiveness of keywords to ensure that SEO practices were performing effectively. I Managed all social media profiles and assisted in optimising the PPC campaigns. My work was recognised by the Licensed and Catering News through achieving the award of ‘Best Use of Social Media in Hospitality 2018'. I created sales & newsletter style e-zines, designed to ensure the optimum engagement and conversions.

In this role I managed the Estates Marketing Portfolio. I assisted in the management of the Estate’s Social Media presence, through the use of engaging graphics and videos. I aided in expediting a rebrand of their website, which I continue to maintain. To supplement the expansion of Blessingbourne’s marketing initiatives I created e-zines and online advertisements tailored to the Estate’s USP’s in order to promote to the target audience’s.

Assisting in the management of client's marketing portfolios. This involves brand development, social media expansion and promotion, PR, event management, database management and web site design and management.

Shift supervisor, trusted with opening and closing the shop, allocating tasks to staff and issue and collect money floats for cashiers. I trained new staff members in refreshing promotions and how to market sales products to maximum benefit. I assisted with marketing of company through helping the manager to develop the social media profile. I managed the Post Office which required me to establish the trust of customers to facilitate administration of their money and acquisition of information to enable processing of letters and packages.

As a Student Ambassador I marketed Keele University to new domestic and international students, promoting activities and creating a welcoming environment. I also provided IT support and made myself available for any queries from prospective students, who were visiting the campus.