Experienced mortgage Training professional with over ten years of experience in the field. Excellent reputation for resolving problems, improving customer satisfaction and driving overall operational improvements using Customer Service skills, while working to increase company profitability and market share. I have a strong commitment to exceeding expectations as an individual and as part of a team. I'm seeking a Leadership position where I can continue my education and use my background in Microsoft Office along with my knowledge of mortgage products to maximize profits while reducing risk within your business. I am open for opportunities.