Donna Bone Email & Phone Number

Louisville, Kentucky, United States

Responsible for the management of the Commercial, Consumer, Aircraft/Marine and SBA Loan Operations.

Louisville, Kentucky Area

I oversee the process and procedures of initial disclosures, processing, closing and disbursement of all consumer transactions. I have documented underwriting authority and approve applications taken by the lending staff for all consumer loan products.

Louisville, Kentucky Area

At Commonwealth Bank and Trust Company, I oversee and facilitate all call center, electronic banking and deposit operations. In addition, I execute and assure the completion of ACH and remote deposit initiatives. Over the span of my tenure, I have earned numerous promotions for providing exceptional service, including earning the distinction of Employee of the Month. I successfully spearheaded multiple projects to introduce innovative products to bank personnel and also led the conversion and… Show more At Commonwealth Bank and Trust Company, I oversee and facilitate all call center, electronic banking and deposit operations. In addition, I execute and assure the completion of ACH and remote deposit initiatives. Over the span of my tenure, I have earned numerous promotions for providing exceptional service, including earning the distinction of Employee of the Month. I successfully spearheaded multiple projects to introduce innovative products to bank personnel and also led the conversion and migration of legacy software platforms to modern upgraded applications. Show less

At Office Depot, I conducted comprehensive orientation and training for all personnel and associates. I also facilitated the on-boarding of new hires, as well the administration of all human resource activities.

At Target I exhibited clear communication skills aimed at understanding customers’ needs and was detail-oriented and efficient in providing customer service in adverse situations