Account manager for GM products within the Aberdeen location.

Run the front desk, manage all intakes, filing, assist ParaLegal with documents as needed.

Manage accounts for several manufacturing companies for the import & export of new vehicles. Backup payroll and accounts payable.

Assist all customers both in person, on phone and via email with all questions regarding their newspaper and/or magazine subscription and delivery. Assist customers with placement of classified ads. Make calls to business to offer them special advertising opportunities. Fill in at the Obituaries and Legal Ad desks.

Provide excellent customer service support over the phone to customers with questions or concerns regarding their Verizon Wireless services. Assist customers with all aspects of their service by asking fact finding questions to determine root cause for call, research account to find desired information, assist customers with troubleshooting devices, make appropriate recommendations regarding changes to account to give customers greater savings but still give them the services they want or need. When necessary, deliver unwelcome information in a kind and businesslike fashion.

Provide in-home care to individuals needing help to stay in their homes, duties to include, but not limited to, dishes, laundry, essential shopping, assist in bathing of clients, provide socialization opportunity as needed and desired, escort client to doctor’s appointments and on other errands

Assist trainer in any ways required from stall cleaning and feeding of Arabian show horses, tacking up of horses, cleaning of tack, observe and report any possible injuries or illnesses of animals to head groom or trainer as necessary, move in stalls with animals to clean them without scaring or causing trauma or discomfort to horses in as efficient and effective a manner as possible

Act as liaison between doctor’s office, schools and homes of asthmatic children, counsel families from a lay-person standpoint to help identify asthmatic triggers, monitor and reinforce proper medication procedures as outlined by doctor, develop individual Asthma Plan for both rescue and control phases of asthmatic episodes. As this was a developing program, I oversaw the creation, from the vision of my superiors, all forms, databases and tracking measures. I was responsible for making and keeping all appointments. I also, with the assistance of drug company representatives, organized, and gave speeches at, several banquets with doctors and local professionals to further their knowledge and gain their support of the Chronic Care Outreach Program. A second position I held for this company was as a Data Analyst. We received information on Healthy Options patients within our doctor network and checked to make sure all charges were accurate and appropriate.

Manage front desk as fill in, whenever called for, operate multi-line phone system, operate 10-key, assist in Records Retention, assist in Public Disclosure process, filing using alpha and numeric filing systems, responsible for incoming and outgoing mail by using Pitney-Bowes postage meter, mail machine to get out-going mail sealed as well as to open in-coming mail, also processed all out-going & incoming Fed-Ex, UPS and certified USPS mail and routed to appropriate recipients, assist social workers as required, work as a part of team always