Donna C. Email & Phone Number

Dallas/Fort Worth Area

Manager / Payroll / Operations / Human Resources / Projects / Talent Acquisition— Key Qualifications — • Expertise in multiple facets of business operations management, including payroll administration, onboarding management, training, quality analysis and improvement, inventory control, and employee recruitment/retention. • Adept in financial management with experience overseeing payroll, budgeting, accounts payable, accounts receivable, collections, and insurance appeals. • Skilled in ensuring the compliance of organization procedures with a range of policies including JCAHO, EEOC and HIPAA. • Excellent interpersonal/soft skills conducive to successful management of employees, training in best practices, and creating organization success. • Adept at ADP Payroll Systems processing; Quickbooks software. Fluent in Italian; conversational Spanish

Dallas-Fort Worth, Texas

Dallas-Fort Worth, Texas

Dallas/Fort Worth Area

Raised the profile of the organization by leading marketing awareness efforts and ensuring patient satisfaction to increase word-of-mouth referrals. Acted in an HR capacity by recruiting and hiring a range of staff including nurses and various office personnel. Spearheaded the acquisition of new physician offices. Primary contact for patients both prior to and following surgery. Exhibited financial supervision during the management of billing, insurance claims, and collections. Ensured superior performance by regularly conducting training to impart organization best-practices.

Dallas/Fort Worth Area

Expanded a mobile-based surgical/anesthesia office practice, resulting an increase from three clinically staffed mobile medical vans to 13+ vans. Responsible for identifying candidates and recruiting clinical and support staff including physicians and medical assistants. Displayed logistical ability in the coordination of surgery and staff schedules.

Dallas/Fort Worth Area

Conducted a successful freelance consultant service assisting businesses in the optimization of their operations. Maximized office management efficiency. Financial stewardship exhibited via bookkeeping, payroll, and billing. Led the completion of special projects with a specialization in physician-based office practice.

Dallas/Fort Worth Area

Excellent performance led to an expedited promotion from Utilization Review Coordinator to Director of Human Resources within four months. Recognized and given responsibilities of Payroll Management within another three months. Staff leadership exhibited while supervising a payroll department of two and a Front Reception staff of four. Acted to support the Administrator through leadership development, addressing financial concerns, and the completion of special projects. Knowledgeable in PC Payroll, E-Time, and ReportSmith and JCAHO requirements/surveys. Policy knowledge exhibited via enforcement of EEOC compliance. Performance improvements achieved through the staffing and development of highly qualified personnel and creation of a positive working environment. Financial stewardship exhibited through the completion of accounts payable and businesses services, including collections and appeals.