Appointment Administrator And Customer Service Specialist
Current- Execute scheduling of delivery appointments and freight pickup needs - Provide prompt response to freight quote requests, tracing of shipments and proof of delivery inquiries - Excel in building relationships with clients and delivering a high level of customer support - Work in tandem with sales, operations and dispatch teams to ensure goals are met and satisfied - Manage input and updates to shared company performance spreadsheets- Support leadership on rollout and… Show more - Execute scheduling of delivery appointments and freight pickup needs - Provide prompt response to freight quote requests, tracing of shipments and proof of delivery inquiries - Excel in building relationships with clients and delivering a high level of customer support - Work in tandem with sales, operations and dispatch teams to ensure goals are met and satisfied - Manage input and updates to shared company performance spreadsheets- Support leadership on rollout and compliance of company initiatives Show less