Donna Case
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Donna Case Email & Phone Number

Network Control Technician at T-Mobile at T-Mobile
Location: Austell, Georgia, United States 4 work roles 2 schools
1 work email found @t-mobile.com LinkedIn matched
✓ Verified August 2026 4 data sources Profile completeness 86%

Contact Signals · 1 work email

Work email d****@t-mobile.com
LinkedIn Profile matched
3 free lookups remaining · No credit card
Current company
T-Mobile
Role
Network Control Technician at T-Mobile
Location
Austell, Georgia, United States
Company size
77533 employees

Who is Donna Case? Overview

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Quick answer

Donna Case is listed as Network Control Technician at T-Mobile at T-Mobile, a with 77533 employees, based in Austell, Georgia, United States. AeroLeads shows a work email signal at t-mobile.com and a matched LinkedIn profile for Donna Case.

Donna Case previously worked as Network Control Technician at T-Mobile and CBSA – Network Vision at T-Mobile. Donna Case holds Business Administration And Management, General from Excelsior Community College.

Company email context

Email format at T-Mobile

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{first}.{last}@t-mobile.com
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AeroLeads found 1 current-domain work email signal for Donna Case. Compare company email patterns before reaching out.

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Profile bio

About Donna Case

I have a deep understanding of telecommunications, as well as building relationships with individuals through years of experience in customer service. Along with my ability to help organizations increase productivity & my highly effective problem-solving skills, you’ll find my attention to detail to be exactly what you need for your organization to excel. You can count on me to work collaboratively or independently.

Current workplace

Donna Case's current company

Company context helps verify the profile and gives searchers a useful next step.

T-Mobile
T-Mobile
Network Control Technician at T-Mobile
bellevue, washington, united states
Website
tmobile.com
Employees
77533
AeroLeads page
Company profile
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4 roles · 41 years

Donna Case work experience

A career timeline built from the work history available for this profile.

Network Control Technician

Current
T-Mobile

Atlanta, Georgia, United States

Sprint Communications was purchased by T-Mobile.- Provide physical layer service assurance support of all Off-net Broadband (DS3/OC-n) trouble repair- Provide physical layer service assurance support of CDMA Narrowband Wireless Access circuits and Dark Fiber circuits found to be intermittent/bouncing off-net issues- Experience with Network troubleshooting tools such as ping, telnet, SSH, SNMP- Manage LEC fix actions include status of tickets, escalations, coordinating dispatch and cooperative testing- Manage On-Net Customer Broadband issues, coordinating with TSA- Manage chronic broadband, narrowband, and Dark Fiber tickets to resolution- Manage proactive and customer-initiated tickets to final clearance closure- Assist with training individuals on operations within the department

2009 - Present ~17 yrs 7 mos

Cbsa – Network Vision

T-Mobile

Atlanta, Georgia, United States

Sprint Communications was purchased by T-Mobile.- Manage VoIp / Ethernet Services (includes Sprint’s 4G Access, Wireless Backhaul Network)- Assist with ensuring the successful transition of all three vendors equipment provider’s (Sprint, Alcatel Lucent (ALU), and Samsung)- Test and manage 4g services using the following test applications 1. Spirent Test Center (STC) Live Test & Diagnostic 2. Spirent Test Center (STC) Web Test Portal3. Spirent Q-Scope 75024. Sevone- Provide assistance with VLAN testing analysis and AAV trouble referral

2009 - 2022 ~13 yrs

Residential Customer Service | Asa – Gvsa

Sprint

Atlanta, Georgia, United States

Isolate and resolve customer reported trouble on tickets relating to domestic and international voice and data.- Coordinated installs between vendors, local telephone companies and the customers- Troubleshot and analyzed problems related to T1’s, BRI’s/PRI’s, Toll Free, and POTS- Coordinated problem solving procedures between customers and field service personnel- Diagnosed mechanical, hardware and system failures using established procedures - Determined most cost effective repair/resolution to minimize customer’s downtime- Tested circuits with the use of various tools and testing equipment- Resolved Billing Issues- Resolved Irate Customer Issues- Used React to test, un-map and map circuits at the DS0/DS1 level- Performed lead functions and responsibilities - Assisted in process improvement methodologies

1994 - 2009 ~15 yrs

Us Army Sergeant | Equipment Records & Parts Specialist

Us Army

Fort Carson, Colorado, United States

1986 - 1993 ~7 yrs
Team & coworkers

Colleagues at T-Mobile

Other employees you can reach at tmobile.com. View company contacts for 77533 employees →

MM Mario Mccrea Mario Mccrea Colleague at T-MobileNew York, United States View → BB Bazan Barbara Bazan Barbara Colleague at T-MobileGreater Mcallen Area, United States View → AK Agnieszka Koluch Agnieszka Koluch Colleague at T-MobileŻabia Wola, Mazowieckie, Poland View → BI Bibi Ishak Bibi Ishak Colleague at T-MobileFort Myers, Florida, United States View → JM Javier Medina Javier Medina Colleague at T-MobileEl Paso, Texas, United States View → JM Jose Manuel Rivera Cruz Jose Manuel Rivera Cruz Colleague at T-MobilePuerto Rico View → SA Sabbir Ahmed Sabbir Ahmed Colleague at T-MobileBangladesh View → AJ Amanda Jackson Amanda Jackson Colleague at T-MobileMilwaukee, Wisconsin, United States View → A. Apurva . Apurva . Colleague at T-MobileUnited States View → HF Honor Flockhart Honor Flockhart Colleague at T-MobileUnited States View →
2 education records

Donna Case education

Business Administration And Management, General

Excelsior Community College

LinkedIn: www.linkedin.com/in/excelsior-community-college-a077b4202

Education record

Campion College

LinkedIn: www.linkedin.com/company/campion-college

FAQ

Frequently asked questions about Donna Case

Quick answers generated from the profile data available on this page.

What company does Donna Case work for?

Donna Case works for T-Mobile.

What is Donna Case's role at T-Mobile?

Donna Case is listed as Network Control Technician at T-Mobile at T-Mobile.

What is Donna Case's email address?

AeroLeads has found 1 work email signal at @t-mobile.com for Donna Case at T-Mobile.

Where is Donna Case based?

Donna Case is based in Austell, Georgia, United States while working with T-Mobile.

What companies has Donna Case worked for?

Donna Case has worked for T-Mobile, Sprint, and Us Army.

Who are Donna Case's colleagues at T-Mobile?

Donna Case's colleagues at T-Mobile include Mario Mccrea, Bazan Barbara, Agnieszka Koluch, Bibi Ishak, and Javier Medina.

How can I contact Donna Case?

You can use AeroLeads to view verified contact signals for Donna Case at T-Mobile, including work email, phone, and LinkedIn data when available.

What schools did Donna Case attend?

Donna Case holds Business Administration And Management, General from Excelsior Community College.

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