Donna Chen Email & Phone Number

Markham, Ontario, Canada

A Knead for Sweet’s ultimate goal is to share an unforgettable experience from the wondrous flavours to the picture-perfect desserts to commemorate each moment.

• 3E Oncology and 3C Cardiology Units
• Meditech documentation system trained.
• Assisting staff with retrieving vital signs, head to toe assessments, ADLs, priming IV lines, repositioning q2h to support skin integrity and pressure injury prevention, ambulation, suctioning, and bedside care.
• Demonstrating competencies in medication administration including eye drops, topical ointments, and non-high alert oral medications (routes not encompassed in the RHPA controlled acts).

General Site

• CP3 General Surgery Unit.
• EPIC information system trained.
• Working under the supervision of the clinical supervisor and/or a registered nurse while providing patient care and medication administration.
• Gaining proficiency with effective communication skills, documentation, and establishing therapeutic relationships.

Markham, Ontario, Canada

• Professionally greeted clients, performed data entry, booked appointments, answered customer calls, managed large amounts of inbound and outbound calls in a timely manner, scheduling, handled business correspondence.
• Offered support to management, staff, and all departments such as accounting, human resources, and pre-construction.
• Trained and supervised newly hired front desk and call center staff.

Toronto, Ontario

• Coordinated with potential customers to arrange on-site consultations.
• Compiled price estimates for commercial and residential renovation projects (up to $200k for a single project).
• Tracked project milestones, prepared and issued invoices to customers.

Markham, Ontario, Canada

• Managed scheduling of appointments between agents.
• Documented and updated form templates and clauses for listings/offers/sales, legal purchases, and lease agreements.
• Performed analysis on real estate prices using demographic reports, property information, and geographic location software.

Diploma, Practical Nursing, 3.90/4.00

Honours

Bachelor Of Arts - Ba, Four-Year General Liberal Studies, Minor: English Language And Literature, 3.30/4.00