- Outstanding Customer Service- Sales Support- Project Management- Excellent Communication and Writing Skills- Collaborate with team in fast-paced environment with shifting priorities- Government Contracts- Managed customer call-in number and multi-line phone- Composed Price Quotations, efficiently tracked purchase orders, expedited orders to ensure on-time delivery- Acted as single point of contact with customer and worked with various departments to ensure customers needs and requests were sufficiently addressed in a timely manner- Performed Government Contract Review and compliance / document control with meticulous attention to detail- Familiarity with GSA schedule and ITAR / export control- Assisted in product configuration to meet customers' requirements- Worked with team members to establish work instructions procedures

- Received and reviewed Request for Proposals (RFPs) and distributed to appropriate departments; after department review organized proposals per RFP instructions- Established and maintained effective system to streamline process for proposal follow-up for field representatives and customers- Obtained security clearance to work with variety of government customers- Managed advertising and mass mailings to promote company products- Coordinated and tracked travel and event arrangements