Donna D. Email & Phone Number

Manchester, Ct

Full-time position in a very fast-paced paperless office; trained in Eaglesoft Software (a dental office practice management system). Key competencies are great people skills, hard worker, attention to details, organizational skills and confidentiality.Very personable nature allowing people to feel at ease; accurately maintain and update confidential patient records; answer and make high volume phone calls; verify appointments and patients’ insurances; manage dentists' and hygienists’ schedules; collect and post payments; follow up on unresolved account balances to bring revenue in for the office; copy, fax, scanning

Manchester, Ct 06042

Middletown, Ct

On-going full-time temporary position through A.R. Mazzotta in Middletown.Working in two departments – (1) Human Resources: perform background checks; check credentials; set up and organize new employees’ files; create and edit Excel spreadsheets to track data; and (2) Executive Suites for the CEO, COO, Director of Nursing: compose daily newsletter for 1,600 employees; Minutes of Medical Directors’ meetings; in training for Credentialing & Privileging; redo CVH manual; copy; fax; scan; organize all managers' files; work with highly confidential employee and client information in both departments

Middletown, Ct

Work closely with Executive Director (and Yale PRCH Professors) to edit grants, develop, design and edit PowerPoint presentations and various training manuals; compose flyers, letters, reports and agendas; answer phones; greet clients; copy; file; scan; fax; help maintain website and database; take Minutes of meetings; order all supplies; maintain confidential client recordsEdit, organize and help design the Intentional Peer Support (IPS) An Alternative Approach Manual and Facilitator GuideClient Rights Officer (resolve clients’ complaints)NotaryTraining DeveloperCo-author of Pathways FOR-U Facilitator Manual; create curriculum for trainingResearch and develop new strengths-based trainings (PowerPoint presentations, manuals, curriculums, group exercises and handouts)