Donna Dalgleish Email & Phone Number

Warrington, GB

Manchester Area, United Kingdom

• Identifying areas of improvement through attendance at monthly meetings collaborating with engineers at the delivery units.
• Regular communication with internal stakeholders across multiple departments to understand route performance risks.
• Monitor GAP analysis to identify KPI’s that require improvement initiatives.
• Analysis of data to identify performance trends
• Co-ordinating and sharing of best practice via different forums.
• Monitor and report progress of iPAT initiatives.

Preston, England, United Kingdom

• Co-ordinating the timely and accurate administration of rosters and time sheets; collating and distributing to correct areas, inputting data onto Oracle and recording all hours worked, enabling appropriate fatigue.
• Accurately updating systems, databases and records as required including opening/closing works orders as directed.
• Maintaining efficient filing systems for the Section paying particular attention to confidentiality where necessary and documents deemed to be safety critical.
• Undertaking general office administration duties for the Section Manager utilising and demonstrating a range of knowledge and skills to raise works orders on Oracle, order PPE and required uniform items and stationery.
• Providing support and assistance to fellow Section Administrators, aiding the team structure in recording incoming data, printing and distributing paperwork to relevant personnel whilst ensuring all information is.

Preston, England, United Kingdom

• Providing project and administrative support to Scheme Project Manager
• The organising and implementation of filing system for all individual projects
• Co-ordinate with delivery of welfare requirements, request quote, review, seek SPM approval and raise order
• Update progress sheet and close out actions
• Knowledge and understanding of GRIP lifecycle process
• Update daily/weekly tracker to include submission of daily site ecology checks

Sydney, Australia

• Directly responsible for supporting the Team Leader of Commercial Approvals acting as the principle point of contact for all incoming applications and correspondence in relation to NPWS Commercial Licencing.
• Providing administrative support ensuring effective implementation and management of state wide commercial licencing systems. Prepared briefing material and other correspondence on behalf of the Team Leader.
• Implementing and maintaining state wide databases incorporating the public register for filming and photography approvals and departmental website covering 823 National Parks.
• Reviewing licence conditions and preparing drafts for signature by delegated officer.
• Co-ordinating the collection and banking of licence fees, including payment processing, receipting and following up of outstanding monies.
• Generating and managing an efficient reminder system for the renewal of licences, the provision of insurance paper’s and other essential documentation required from operators.

Sydney, Australia

• Full project and administrative support to the Contract Director effectively advancing systems skills usage to incorporate Prolog and Team Binder.
• The creation and establishment of a traceable register for Sub Contractor’s Early Works design documents to monitor key milestones and project progress.
• The organisation and implementation of a filing system for incoming contract documents.
• Maintaining and updating Risk Registers and Design Monitoring Schedules alerting relevant personnel to any significant amendments.
• Collating, recording and distributing daily reports for all incoming and outgoing correspondence.

Sydney, Australia

• Executive Assistant to the Director of Workforce and Manager; People and Culture team, performing day to day administration functions to ensure seamless operations and services;
• Meeting on a daily basis with the Director to co-ordinate diary appointments, meetings, board room bookings and ensure appropriate agendas are in place effectively editing and controlling documentation issued to CEO.
• Processing invoices utilising Oracle software ensuring prompt payments and accurate reconciliations.
• Screened incoming e-mails and prioritising urgency on behalf of the Director.
• Managing high volume telephone calls, enquiries and requests directing appropriately to relevant personnel.
• Responsible for the timely management of the People & Cultures Managers diary; scheduling meetings, preparing agenda’s and providing minute taking assistance.

Darwin, Australia

• Reporting directly to Executive Director responsible for complex diary management and scheduling; arranging meetings, preparing agenda’s, conference calls and room bookings, minute taking and pool car co-ordination.
• Providing front of house receptionist duties managing high volume switchboard calls and distributing incoming and outgoing mail appropriately.
• Maintaining tight control over administrative functions; coding and reconciling invoices, banking, ensuring adequate office supplies and the preparation and distribution of monthly/annual reports to relevant personnel.
• Setting up audio and visual electronic equipment for meetings/conferences as required.
• Key Achievements: Utilised extensive event and administrative skills to organise the Annual General Meeting.

Bolton, United Kingdom

• Efficiently managed orders for Solid Fuel Appliances via phone, fax and email ensuring swift processing and verification utilising Sage 500 software.
• Liaising with multiple departments to ensure efficient accurate processing of orders, maintaining excellent customer service whilst gaining overall experience and insight into each departmental function.
• Collaborating with the IT Department in relation to the launch of a new website; updating and uploading products to be published for online retail.

Blackburn, United Kingdom

• Reporting directly to the Managing Director with full responsibility for the day to day management of the sales office;
• Acting as Personal Assistant to the Managing Director whilst providing essential support to the Sales & Marketing Manager and Area Managers effectively liaising with the Accounts Department and Head Office in Germany.
• Maintained a key involvement in the relocation and restructure of the Sales and Marketing Office training and mentoring new members of staff to enable efficient operations and seamless service delivery.
• Responsible for maintaining adequate stock levels to meet customer demand and ensuring office stationery and kitchen essentials were readily available.
• Key Achievements: successfully planned, organised and executed the Annual Trade Show.

Aat Nvq Level 2, Accountancy

High School