AeroLeads people directory · profile
Donna Dutton Email & Phone Number
Vice President - Customer Experience
at
SERVPRO
2 work emails found
@servpro.com
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 100%
Current company
Role
Vice President - Customer Experience
Location
Gallatin, Tennessee, United States
Company size
Who is Donna Dutton? Overview
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Quick answer
Donna Dutton is listed as Vice President - Customer Experience at SERVPRO, a with 3774 employees, based in Gallatin, Tennessee, United States. AeroLeads shows a work email signal at servpro.com and a matched LinkedIn profile for Donna Dutton.
Donna Dutton previously worked as Director of Customer Experience at Servpro and Executive Assistant at Servpro Industries. Donna Dutton holds Bachelor Of Science (Bs), Business Management/Communications, 3.7 from Adelphi University.
Company email context
Email format at SERVPRO
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{first}{last}@servpro.com
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AeroLeads found 2 current-domain work email signals for Donna Dutton. Compare company email patterns before reaching out.
Profile bio
About Donna Dutton
I hold the position of Vice President-Customer Experience and am responsible for overseeing the Call Center and Quality Assurance operations of the company. My duties include setting strategic goals, staying up to date with industry trends, and ensuring that all teams work collaboratively towards achieving business success.My skills include strategic thinking, effective communication, and the ability to motivate and inspire my team. As a performance-driven professional, I have successfully built and managed an International Customer Care Center Division consisting of four departments: Customer Care, Managed Accounts (TPA), Incident Alert Center (proactively researching leads), and Quality Assurance Department (estimate file reviews, customer service, billing disputes). I am highly skilled in program and project management and have experience working in both small and large organizations across various industries. My reputation as a direct and honest professional with impeccable integrity and ethics has earned me a reputation as a catalyst for positive change.Recommendation:On 06/07/13 7:04 PM, LARRY FRIED wrote:--------------------Dear Donna,I've written this recommendation of your work to share with other LinkedIn users.Details of the Recommendation: "Excellent organizer, great team leader, and super personal person to solve problems and keep business growing from the start of the call center to the present great business center it has turned out to be. It is an example for the whole industry to look to, and they have shared their skills with others accordingly." Larry FriedCustomer ServiceSandy HastingsNovember 5, 2014 4:14 PMDonna is absolutely excellent with customer service and satisfaction.
Listed skills include Team Building, Customer Service, Leadership, Customer Satisfaction, and 46 others.
Current workplace
Donna Dutton's current company
Company context helps verify the profile and gives searchers a useful next step.
Servpro
7 roles · 41 years
Donna Dutton work experience
A career timeline built from the work history available for this profile.
Oct 2022 - Present
Director Of Customer Experience
CurrentSERVPRO continually evolves, rapidly creating strategic change to maintain their leadership position in the industry.-Create & lead innovative team to research opportunities for cold chase. 2017 yielded in excess of $10 million.-Create and implement Intake System for Franchise community to improve lead to job closing ratios and understand ROI by source, job type, etc. and make adjustments to increase revenue.-Develop Annual Strategic Plan supporting both short & long-term company goals, reinforcing corporate values.-Direct and guide efforts of 70 staff members.-Create & administer a budget of in excess of $8 million in revenue. -Create action plans to manage client requests.-Define deliverables for development of technology to meet growing business needs.-Lead Team to achieve performance metrics and report to Executives.-Lead International Call Center Team.-Lead Team managing compliance with client contracted service levels related to Franchise performance & estimatics. -Participate and/or present at Client Forums, Annual National Convention, internal meetings.-Committee Chair for large projects.-Member of various Senior Executive and Franchise level project teams supporting sales efforts and Franchise needs. -Visionary and catalyst, creating ingenious ideas for faster and higher productivity.Administrative Assistant to President (1995 – 2000)Awards and Achievements (in addition to above)• Five-Time CEO (Creating an Excellent Organization) Award Recipient.• Certified in Applied Structural Drying and Water Damage Restoration.• Recipient of the National Accounts “IT” Award for “going above and beyond” in displaying professionalism in support of SERVPRO Clients.• Trained in Field Adjusting.
Sep 2000 - Present
Executive Assistant
Executive Assistant to President and owner. Promoted after five years to lead team of individuals in National Call Center for the U.S. and Canada.
Jul 1995 - Sep 2000
Assistant To V.P. Finance
1993 - 1995
~2 yrs
Compliance
Compliance Engineering
1991 - 1993
~2 yrs
Paralegal, Legal Assistant & Administrative Assistant
Worked for General Counsel, Secretary and Vice President as Legal Assistant. Promoted to Paralegal. Requested Transfer to Sr. V.P. Commercial to gain broader knowledge of business while going back to college to earn Bachelor's of Science Degree.
1986 - Apr 1991
Team & coworkers
Colleagues at SERVPRO
Other employees you can reach at servpro.com. View company contacts for 3774 employees →
JN
Joshua Nearhood
Colleague at ServproPuyallup, Washington, United States
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DC
Dawn Cole
Colleague at ServproLongview, Washington, United States
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CL
Caleb Lindner
Colleague at ServproMcarthur, Ohio, United States
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DO
Denver Osborne
Colleague at ServproOakhurst, California, United States
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BH
Brandon Hudson
Colleague at ServproCharlottesville, Virginia, United States
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NG
Nellie Garza
Colleague at ServproHouston, Texas, United States
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BC
Brooklyn Corn
Colleague at ServproBatesburg, South Carolina, United States
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CT
Courtney Todd
Colleague at ServproOcean Springs, Mississippi, United States
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AW
Aaron Weseman
Colleague at ServproGrand Junction, Colorado, United States
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KG
Keith Gosney
Colleague at ServproPanama City, Florida, United States
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Joshua Nearhood
Colleague at ServproPuyallup, Washington, United States
View →
DC
Dawn Cole
Colleague at ServproLongview, Washington, United States
View →
CL
Caleb Lindner
Colleague at ServproMcarthur, Ohio, United States
View →
DO
Denver Osborne
Colleague at ServproOakhurst, California, United States
View →
BH
Brandon Hudson
Colleague at ServproCharlottesville, Virginia, United States
View →
NG
Nellie Garza
Colleague at ServproHouston, Texas, United States
View →
BC
Brooklyn Corn
Colleague at ServproBatesburg, South Carolina, United States
View →
CT
Courtney Todd
Colleague at ServproOcean Springs, Mississippi, United States
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AW
Aaron Weseman
Colleague at ServproGrand Junction, Colorado, United States
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KG
Keith Gosney
Colleague at ServproPanama City, Florida, United States
View →
2 education records
Donna Dutton education
Bachelor Of Science (Bs), Business Management/Communications, 3.7
Associate’S Degree
FAQ
Frequently asked questions about Donna Dutton
Quick answers generated from the profile data available on this page.
What company does Donna Dutton work for?
Donna Dutton works for SERVPRO.
What is Donna Dutton's role at SERVPRO?
Donna Dutton is listed as Vice President - Customer Experience at SERVPRO.
What is Donna Dutton's email address?
AeroLeads has found 2 work email signals at @servpro.com for Donna Dutton at SERVPRO.
Where is Donna Dutton based?
Donna Dutton is based in Gallatin, Tennessee, United States while working with SERVPRO.
What companies has Donna Dutton worked for?
Donna Dutton has worked for Servpro, Servpro Industries, Linatex Corporation Of America, Compliance Engineering, and Unilever.
Who are Donna Dutton's colleagues at SERVPRO?
Donna Dutton's colleagues at SERVPRO include Joshua Nearhood, Dawn Cole, Caleb Lindner, Denver Osborne, and Brandon Hudson.
How can I contact Donna Dutton?
You can use AeroLeads to view verified contact signals for Donna Dutton at SERVPRO, including work email, phone, and LinkedIn data when available.
What schools did Donna Dutton attend?
Donna Dutton holds Bachelor Of Science (Bs), Business Management/Communications, 3.7 from Adelphi University.
What skills is Donna Dutton known for?
Donna Dutton is listed with skills including Team Building, Customer Service, Leadership, Customer Satisfaction, Management, Call Centers, Strategic Planning, and Sales.
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