for the University of Phoenix and Apollo Business College. Altiris 7.0 engineering development, and implementation. Symantec Management Platform, Notification Server and Deployment Server 7, Symantec Workspace Streaming and vitalization. Configuration, image creation, XP and Windows 7. Creating Office 2010 and other required Software packages using Wise Virtual Composer and software delivery. Patch management, Inventory and asset management. SQL database management, and configuration. Software Portal management and Report creation. Over 35,000 users in both the United States and Europe. Support and training sessions for IT personnel.; Altiris and SCCM Engineer for Stellar Impressions, implementation and configuration of business solutions with Windows 2008 Server, SCCM, SQL and Share point. Software installs and configuration. Performing network configurations and troubleshooting. Configuration and deployment of standard web based deployment and management of the CMS Level 3 environment. Altiris Deployment Server and Notification Server configuration 6.5 and 7.0, Asset management and Workflow Solution and designer ImageX,WAIK, MDT, Wim. custom images Win PE 2.1.Sysprep. Desktop management and documentation of process development, design, and tip sheets for management. Microsoft

My company providing Altiris Solutions

IMTAS- Iquazar Government Contractor – 11-2010 to PresentAltiris Administrator for the Federal Patent and Trade Office OFFICE OF THE DEPUTY CHIEF INFORMATION OFFICER Altiris 6.5 to Altiris 7.0 design, configuration and administration. Establishing guidelines and procedures for the Symantec Management platform 7, and Altiris Deployment Server 6.9 Creating Windows 7 self updating hardware independent images, Software delivery packages, Software delivery, patch management, inventory and asset management, and software portal. Custom reporting and training personnel.

IT Developer II for the University of Phoenix

Image Operations, configuration, design and support. Windows 2008 Server administration, Hyper-V configuration and support. Network troubleshooting TCP/IP, ACL. Analyzing and supporting the environment for Altiris deployment, server and desktop devices. Setting up the architecture and support of the Altiris Deployment suite, Asset management, Workflow Solution and custom reporting Supporting Worldwide operations, server deployment and desktop deployment with Altiris as well as other deployment methods. Participated in Collaboration between team for process development. SQL, Windows 2003 server, DHCP, Windows 2008 server imaging, Asset tracking., Reporting, operations on the environment with custom detailed reports, Patch testing and implementations and patch compliance, Ticket tracking team collaboration and resolutions.

Altiris architecture, design, configuration and administration. Win2K to XP migration with Altiris Deployment server 6.0. Altiris Notification CMS server 6.5 for Patch Management, Software Delivery, web based standard build deployment of web servers, Inventory and Asset Management. Pushing CMS Agents and proper sub agents. Design of Software Delivery process .Creating Software Delivery packages and collections. Tracking all Inventory and Assets, and configuration of audipls.ini. Creating and updating Altiris images with driver updates, server builds. Troubleshooting migration issues. Creating custom CMS reports and documenting process with flow charts and tip sheets.

Support for the Western US. Imaging all PC's with Altiris. Creating images for deployment across the whole company. Support and systems administration in the Western area of the region. Notification Server, patch management, Carbon Copy, Inventory and Asset management, creating reports within Altiris Notification server for tracking process and gathering needed information on the environment. Creating packages with Wise for in house applications. Windows XP images, standard and specific company wide. Configuration and troubleshooting.

Systems Administration and deployment of Windows 2000, XP and HP-UX systems. Creating RIPS, images, and migration with Altiris deployment server, Administering Windows 2000/2003, HP-UX, Ignite and Red Hat Linux, installation, configuration, testing of HP and Compaq servers, Proliant and A; class within the data center. Norton Virus Protection. Creating lab and clasroom environments as well as Virtual classroom training classes. Desktop support, installing, diagnosing and upgrading, PC Anywhere, configuring and troubleshooting hardware and software issues for 2 companies, HP and BEA systems. Maintained inventory and reports on Notification server for tracking assets, and software delivery. Upgraded and configured 360 HP Prolient DL360's for MCI and asset recovery project.

Administered multiple NT 4.0, Windows 2000, Unix, and Exchange servers. Creating groups, user accounts, set NTFS permissions. DELL PowerEdge 6450 Server, Assisted with Active Directory design of Windows/Exchange 2000 Deployment multinational, and disaster planning. Configuration, administration. and troubleshooting. DNS, DHCP, router configuration, Daily backups. Procurement, inventory, password resets. Administered servers in a mixed environment. Desktop support and configuration for users on Dell and HP hardware running NT Workstation and Windows 2000 Professional. Helpdesk escalations, Microsoft,

Primary responsibilities included working with customers to resolve technical issues with Microsoft products. The typical client was usually Premier and Professional Level of IT, and Administrators of major corporations. Products and technologies supported include: Windows 98, as well as Office 2000. Mentor, taking calls from other technicians from multiple call centers for resolution of issues. Performed training classes and created course documentation for troubleshooting in Win2000, NT, and Win98. Researching issues to resolution. Escalations engineering and Web Response cases to troubleshoot all aspects of the OS. Supporting Connectivity over the Internet, as well as LAN/WAN connectivity. Used Clarify call tracking systems

Taking support calls for Compaq, troubleshooting hardware and software issues for Compaq customers. Windows 3.1 and Windows 95 support. Diagnostics, configuration and reinstalls of desktop systems. Supporting warranty and non warranty customers.

Supporting the Microsoft Network online service. Taking calls for connectivity and installation issues of the on-line service. Troubleshooting modems, dial up networking, and general computer issues. Also supported Compaq computers, taking warranty calls and troubleshooting desktop systems down to component level. Worked with DOS, Windows 3.1 and Windows 95, and all models of Compaq computers.