Donna Grant, Au.D., Ccc-A Email & Phone Number

Ventnor City, Nj, Us

Pittsburgh, Pennsylvania, United States

Manage 14 clinics and professionals to overachieve revenue goals, ensure outstanding customer focused service, profitability, and business efficiency. Monitor and develop sales plan to exceed sales budgets. Provide coaching, training, and guidance to sales team to achieve sales targets. Cross-functional collaboration with the training and marketing team to develop and implement sales and marketing strategies that will drive revenue growth and market share. Ensure operational excellence through clearly defined objectives, consistent and efficient SOPs, positive team culture, and necessary resources and tools for success.Recruit, hire, and develop staff to ensure that they are equipped with the necessary skills and knowledge to deliver high-quality services. Analyze market trends, competitor activity, and customer feedback to inform decision-making and drive continuous improvement.

Somerset, New Jersey, United States

Develop, maintain, and implement a yearly sales plan to exceed quota through customer retention andgrowth in ENT, hospital, university, and private practices• Coordinate training activities and provide product and software training for audiologists, hearing instrumentspecialists, and physicians in offices and at large seminars with up to 200 clinical professionals• Develop presentation and present at clinical meetings, seminars, conferences, and trade shows.• Effectively demonstrate the selling process to increase revenue, ASP, product mix, and number of consistent buyers• Daily sales calls and CRM data entry

New Jersey, United States

Direct sales execution of medical device, built relationships with key stakeholders, and effective business planning. Implemented sales plan and marketing strategies to ensure revenue growth, customer satisfaction, and loyalty are achieved within Medical Practices, Hospital and University environments.Instigated successful business outcomes through cross-functional collaboration and sales/product/software training for HCPs and physicians in offices, large clinical seminars, and trade seminars.Maintained and developed pipeline of accounts through consistent visits, cold calling, phone calls, emails, and networking.Anticipated and addressed customer needs and issues proactively, resolved customer issues in a timely manner and cultivated stronger customers relationships.Exhibited at trade shows, local, regional, and national conferences.Increased overall sales 145% and exceed yearly quota.Received the Platinum award in 2018 and the Silver award in 2019 for reaching 135% over goal.

Somerset, New Jersey

Portland, Oregon

Piscataway, New Jersey, United States

*Plan the delivery of the overall program and its activities in accordance with the mission and the goals of the organization*Develop new initiatives to support the strategic direction of the organization*Track and report monthly, quarterly, and year over year sales and growth in revenue and units*Create and update marketing materials, oversee dissemination of materials to key customers, and implement annual marketing plan for advertisements in trade journals, online, and on social media*Write and update content in monthly eBlasts, on website and social media*Develop an annual budget and operating plan to support the program *Plan and host national meeting and training seminars with top clients*Attend and present at key trade shows and meetings

*Create comprehensive marketing plans for strategic business partner growth.*Leader in helping design successful marketing events including open houses and consumer seminars.*Work with ENT practices, private audiology practice, and retail audiology practices within a 15 state territory to complete practice analyses and deliver professional consultation services. * Manage loan process for business clients within the Northeast territory. * Designed and administer front office staff trainings for ENT practice. * Work with hearing care professional to conduct in-office sales trainings.* Interact closely with field sales to support customers in the field.*Leader in coordinating target market mailers, newspaper ads, and other marketing materials for businesses.*Flawless execution of territory management with the best client customer service satisfaction.*In depth knowledge in customer service and referral programs for business partners.*Highest percentage of growth of Top Tier Business Practice Partners nationwide.

Albany, Georgia, United States

Director of Audiology responsible for marketing and department growth* Record Net profit of $350,000* Record Revenue of $680,000* Career year over year sales increase of 42%* Implemented and supervised training and development programs for Oto-Technician* Implemented direct mail, news print advertising, and TV commercial campaign for department growth* Added vestibular testing by performing videonystagmography revenue* Started customer service feed back plan and follow-up programs to improve/increase patient growth/ referral* Counseled patients with hearing loss concerning hearing aid technology and the advantages and limitations of hearing aids* Performed diagnostic testing including hearing and hearing aid evaluations, videonystagmography, auditory brainstem response, electrocochleography, otoacoustic emissions

Augusta, Georgia, United States

Bachelor Of Arts - Ba, Audiology/Audiologist And Speech-Language Pathology/Pathologist

Aud, Audiology/Audiologist

Doctor Of Audiology, Audiology

Master Of Arts - Ma, Mental Health Counseling/Counselor

Master Of Arts - Ma, Counseling Psychology

Bachelor Of Business Administration - Bba, Business Administration And Management, General

B.A., Speech Pathology And Audiology