Application Engineer Consultant
CurrentProvide Admin and end-user support for IBM Content Manager OnDemand(CMOD). Fulfill requests for new document ingestion. Assists in developing new processes to increase ingestion flow. Monitor hourly emails showing status of system ingestion and address issues when needed. Develop/modify SSRS reports as requested. Assisted with conversion of Lotus Notes forms to SharePoint. After company acquisition, was responsible for updating applications, Monarch workflows, batch programs and input/output files in order to bring in-house.