Donna Harker Email and Phone Number

- Ensure timely management and quality delivery of Canadian Tire Retail’s capital build projects- Lead and coach Development Planners to create accurate and detailed buildings- Work with partners in Real Estate and Construction to influence the physical nature of projects to ensure they are financially sound, enable key operational and strategic initiatives and deliver a world class shopping experience

- Contribute to topline sales growth at Canadian Tire by building, launching and managing projects/programs that create high impact store environments and enable strategic priorities- Collaborate with stakeholders using influencing skills, an ability to work through ambiguity and addressing obstacles in a way that moves initiatives forward - Project manager for the successful development and launch of Kids Fun Merchandising strategy executed in 4 stores in Fall 2016 and the national roll out of select elements in Fall 2017 - Key contributor in project testing various in-store options to support the increase of online orders including a test of self-serve lockers and the subsequent national roll out of successful elements

- Developed and managed project timelines and tracking tools to ensure cross functional teams meet key milestones and stakeholders have information required for the successful, on time opening of concept test stores including: 4 Automotive Renewal stores (2011), Canadian Tire Express store (2013) store and the Showroom Store (2014)- Key contributor of the Project Management team for the biggest Canadian Tire store ever designed to represent the future of Canadian Tire Retail (2015) – a store design that received the Retail Council of Canada In-Store Experience & Design Award in 2016 - Created the “Building a New Store Tool” providing Dealers with a critical path and resource options for tasks that may be overlooked when opening a new store in a new market helping to ensure a positive customer experience at opening

- Supported the ongoing assessment of concept rollout processes to identify and proactively address gaps hindering a seamless roll out process- Facilitated the development/update of several key cross functional processes that ensure project information is communicated by the right group at the right time and in a consistent manner

- Collaborated with Dealers and store teams to deliver 4 replacement stores, 1 new store, 4 re-merchandise Canadian Tire projects and 5 new PartSource stores on time, on/below budget - Reviewed floor plans and determine phasing plans, timing and resource requirements - Motivated and coached 5-12 team leads and team members totaling 40-80 people - Created seasonal review document in 2005 detailing recurring on-site issues for both Canadian Tire and PartSource projects resulting in the elimination of many obstacles and the creation of an ongoing feedback process

- Compiled report, completed correspondence and facilitated the timely distribution of information required to keep 64 stores informed and running smoothly

- Review new merchandising programs and implement processes to ensure successful execution at stores- Implemented the roll out of new merchandising programs in 64 stores and assisted Store Managers with understanding of new programs- Coordinated orders and managed timelines to ensure fixtures, installers, inventory, and supplies were onsite for the successful set-up and openings of 10 new stores over 3 year period

- Managed a 24-hour food store and gas bar including inventory management, daily paperwork, hiring and supervision of 8-12 staff- Implemented personal growth and development strategies for sales assistants