Donna Harrison-Lowry Email & Phone Number

Saint Louis, Mo

● Responded to customer inquiries via email, phone, and chat.● Resolved customer complaints and issues in a timely and professional manner.● Provided product and service information to customers.● Provided technical support.● Processed orders, returns, and exchanges.● Made outbound calls to secure renewals and new orders.● Maintained accurate customer records and updated databases.● Collaborated with other departments to ensure customer satisfaction.● Identified and escalated priority issues to management.● Participated in training and development programs to improve skills and knowledge.● Met or exceeded performance metrics, such as response time and customer satisfaction ratings.● Maintained a 95-100% customer satisfaction rating.

Spokane, Washington, United States

English And Psychology

English And Psychology

Activities and Societies: Chamber Choir

Music Performance, General

I left to accept a role in a semi-professional musical.