Donna Hooper Email & Phone Number

Detail-oriented professional with over 15 years of Information Technology experience, 10 years Customer service, 8 years sales experience, and 8 years Management experience. Efficient organizer with excellent verbal and written communication skills. Known for multi-tasking, problem solving, going above and beyond personal job functions to do whatever it takes to take care of the customer while adhering to the policies of the company, learning new skill sets quickly and completely, and getting the work done right even on tight deadlines.While in current position I have experience in assembly, Paint assembly, and injection machines. I am currently a team leader over 10 injection machines and 5 off line assembly processes. Currently I am working on creating and updating a service part data base for the entire Interior/Exterior side of the plant. Recently I had the privilage of working on the roll out of 5 new programs, as well as several different special projects.Specialties: Languages: Pascal, Basic, Cobol, Excellerator; Unix, and Visual Basic. Hardware/Software: Windows NT Server, Windows 2000, Windows 2000 Server, Windows XP; Windows 7; Microsoft Office; Pkunzip, Winzip; DOS; Dbase; Adobe Acrobat; Exchange and Distiller; Documentum; XDOD; AS400; UNCLE (analytical software to create reports with raw data sets); Linux/Unix; Internet and e-mail; PC Anywhere. Tools/Other: Extended Storage and Network servers; Scanners and various printers.