Donna M. B. Email & Phone Number

Norcross, Georgia, United States

• Provided crucial administrative support to senior division leadership, including the Regional Manager and division-level staff.• Trained and guided managerial personnel, ensuring the attainment of activity metrics and performance goals.• Executed daily recruiting, interviews, hiring, and onboarding activities within the UKG framework.• Oversaw daily payroll operations, maintaining precision and strict adherence to budgetary constraints.Key Contributionso Efficiently streamlined recruitment, onboarding, and hiring processes, enhancing team integration and productivity.o Generated accurate daily labor and budget reports, facilitating informed decision-making and financial precision.o Fostered seamless communication as a liaison between field operations and corporate headquarters, enhancing collaboration.

Norcross, Georgia, United States

• Administered personnel matters, training, telework, and finance support for diverse programs, ensuring seamless operations.• Managed administrative tasks: briefing prep, PIV badging, and accounts management within the regional office.• Supported sales teams as Residential Sales Administrative Assistant, managing leads and enhancing sales support.• Assisted Sales Managers for smooth operations and superior customer service in commercial and residential sectors.• Processed payroll expertly for commercial and residential installations, showcasing financial management skills.• Ensured efficient service dispatching and payroll coordination, optimizing technician teams for top-notch performance.Key Contributionso Managed diverse commercial projects, securing 100% customer satisfaction/budgetary success through adept multitasking.o Forged strong client bonds via swift inquiry response, meticulous data entry, and comprehensive activity logs.o Streamlined payroll procedures across departments, bolstering financial efficiency and fostering seamless operations.o Expertly managed accounts payable/receivable, optimizing invoice processing, bank deposits, and credit card reconciliation.o Orchestrated flawless commercial installation systems, enhancing scheduling precision and operational excellence.

Decatur, Georgia, United States

◾ Identified and corrected system interface discrepancies between Purchasing, stores, and General Ledger.◾ Processed payments, documents, and invoices, also pre-audited, verified, and processed employment reimbursements.◾ Worked with tax, finance employees to forecast taxes for financial planning & analysis purposes, and compared actual to forecasted quarterly/annual effective tax rates.

Human Resource Management, Human Resources Management/Personnel Administration, General

Human Resource Management

High School Diploma

Education record