Donna Hughes Email and Phone Number

I am employed by Swiss Re Reinsurance Company and am responsible for a number of Clients (Insurance Companies) and the relationship held between them and the Technical Accounting Department at Swiss Re. This involves holding regular meetings with the Clients to ensure the relationship is running smoothly and any issues are discussed and resolved in a timely manner. My role also involves ensuring the relevant systems are updated to include any new business or changes to existing business… Show more I am employed by Swiss Re Reinsurance Company and am responsible for a number of Clients (Insurance Companies) and the relationship held between them and the Technical Accounting Department at Swiss Re. This involves holding regular meetings with the Clients to ensure the relationship is running smoothly and any issues are discussed and resolved in a timely manner. My role also involves ensuring the relevant systems are updated to include any new business or changes to existing business, identifying areas where improvements can be made both physically and financially, ensuring contact terms are followed, Lead Reviewer for internal and external audits carried out and providing support and advice to members of my team Show less

My role was a Business Analyst within the Customer Issues Resolution Team at Swiss Re (Reinsurer). Similarities to my current role as Business Manager include ensuring all Client issues and queries were resolved in a timely Manager and working closely with other Departments at Swiss Re when assistance required in relation to these issues and queries. Regular reporting into the business in terms of numbers/financial impacts that the issues may have

Administering Reinsurance Accounts when received into the business

Assessing the risks posed detailed within proposals for Insurance received and applying relevant terms and conditions in accordance with the severity of these risks detailed

Assessing high risk Insurance proposals and providing guidance to other members of the Underwriting Team when assessing information provided. Writing Policy Terms and Conditions and full responsibility for drafting Underwriting Guides which were used as guidance for the business