Donna Jacobs Email & Phone Number

Bloomington, Minnesota, United States

Successfully managing national projects requiring IT Deployments for new center openings, acquisitions, decommissions, telecommunications, wireless, laptop refresh, surveys and cabling. I'm responsible for the financial success of my projects by managing costs and margins. By collaborating with the client, I manage and execute the overall project plan. I ensure the project deliverables are collected, reviewed and communicated. I manage the vendor partner activities along with their tech readiness calls to ensure the clients satisfaction. I work with a cross-functional team by facilitating project-related internal and external meetings; kickoffs and project closeout meetings.

Golden Valley, Mn

Most recently, I’ve served as an additional sales resource and supplementary point-of-contact for customers, working diligently to support National Account Managers (NAMs). This involved proactively engaging customers, fulfilling requests daily, providing education, and preparing sales/service quotes. Accordingly, I worked on large-size projects for clients such as Avaya, Nortel, Cisco, Unify, and Microsoft. I ensured smooth execution and high client satisfaction—gathering information, compiling reports, coordinating multiple vendors, and checking on projects’ details. Additionally, I worked cross functionally with multiple departments to strengthen connections with internal teams and external partners.

Golden Valley, Mn

During this time, I served in an outside sales role and shadowed two National Account Managers on a daily basis. This entailed attending and influencing onsite meetings with current and prospective customers. I also drove lucrative opportunities by working on RFPs, design requests, and maintenance contracts for clients such as Avaya, Nortel, Cisco, Unify, Microsoft, and ININ.My contributions included interpreting and fielding tough RFP questions by leveraging refined communication and listening skills. I also excelled in a 2-year sales training program, and quickly learned the technicalities of Cisco and Microsoft.

Bloomington, Mn

In this role, I was selected to join this newly created department, where I propelled smooth sales operations as our team grew from 2 to 6 members. This also involved providing a full-range of support for 4 to 10 sales reps and their partnerships with leading manufacturers. Highlights included generating new business while single-handedly managing my own account base, which included Fortune 500 companies selling Avaya, Nortel, Unify, NEC, and Microsoft products. Consequently, I became the company’s top-producing inside sales rep, earning awards for 2013 Inside Sales Account Manager of the Year and 2009 Top Ten Sales from telecom vendor.

Bloomington, Mn

Initially, I supported a team of 10 Account Executives across the U.S. to ensure smooth and timely completion of the sales process for Fortune 500 companies. I teamed with AEs to receive, input, and monitor sales orders; provide consistent follow up; answer questions; and resolve problems. My contributions included building relationships with Fortune 500 clients nationwide and making them feel comfortable prior to and during the sales process. I also easily adapted to change upon revisions to inside sales procedures.

Edina, Mn

In this role, I supported sales activities of IT managed services, solutions integration, wireless networking, and enterprise phone systems to a client base that included small to mid-sized companies.Most notably, I hit the ground running, learning IT systems and maintenance aspects quickly.I was then able to help clients effectively resolve problems during a long sales cycles from pre- through post-installation phases.

Minneapolis, Mn

Early in my career, I drove sales of new and refurbished barcode printers and handheld scanners to large OEM clients. As a result, I built trusting relationships with end users and resellers, such as Datamax, Intermec/Norand, Sato, Symbol/Telxon, and Zebra.Successes included growing sales by $1.2M during my first year and securing a $7.1B deal with a major client (Tyson Foods).