Donna Jacobs

Donna Jacobs Email and Phone Number

Account Manager | Client Services Rep | Project Manager with +19 Years of Success working with Fortune 500 companies. @ ConvergeOne
Donna Jacobs's Location
Minneapolis, Minnesota, United States, United States
Donna Jacobs's Contact Details
About Donna Jacobs

As a performance-driven account management professional, I have the experience to build strong relationships with internal and external resources, teams, and projects. Also with innovative problem-solving skills as my strong suit, I’ve been able to overcome obstacles to effectively assess clients’ needs and implement innovative solutions. As a result, I’ve become a proven contributor with the ability to manage ambiguity and excel in fast-paced environments.As well, as an articulate communicator, I’m able to easily establish rapport and build trust with key partners, resulting in immediate added value. By building long-term relationships, I’ve provided ongoing support while growing new opportunities, to successfully deliver on sales goals. As a result, throughout my career, I've developed a reputation for drive, hard-work, and exceeding expectations.At the heart of my experience are these 3 strengths: == strengthening connections with both internal/external groups and teams== managing technology partners (hardware, software, services) == achieving maximum value from partner relationshipsIn summary, I’m a well-rounded strategic and analytical thinker who offers a unique portfolio of qualifications across a broad range of disciplines. By gaining a thorough understanding of clients’ needs, I’m able to resolve their problems by applying the most appropriate technology solutions to meet business goals. More details are provided below where you will see that I have consistently produced exceptional results in different roles and with a variety of organizations.

Donna Jacobs's Current Company Details
ConvergeOne

Convergeone

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Account Manager | Client Services Rep | Project Manager with +19 Years of Success working with Fortune 500 companies.
Donna Jacobs Work Experience Details
  • Convergeone
    Managed Services Solutions Architect
    Convergeone Jul 2021 - Present
    Bloomington, Minnesota, United States
  • Bailiwick
    Project Manager
    Bailiwick Sep 2017 - Jan 2020
    Successfully managing national projects requiring IT Deployments for new center openings, acquisitions, decommissions, telecommunications, wireless, laptop refresh, surveys and cabling. I'm responsible for the financial success of my projects by managing costs and margins. By collaborating with the client, I manage and execute the overall project plan. I ensure the project deliverables are collected, reviewed and communicated. I manage the vendor partner activities along with their tech readiness calls to ensure the clients satisfaction. I work with a cross-functional team by facilitating project-related internal and external meetings; kickoffs and project closeout meetings.
  • Convergeone
    Senior Inside Sales Representative
    Convergeone Oct 2014 - Feb 2017
    Golden Valley, Mn
    Most recently, I’ve served as an additional sales resource and supplementary point-of-contact for customers, working diligently to support National Account Managers (NAMs). This involved proactively engaging customers, fulfilling requests daily, providing education, and preparing sales/service quotes. Accordingly, I worked on large-size projects for clients such as Avaya, Nortel, Cisco, Unify, and Microsoft. I ensured smooth execution and high client satisfaction—gathering information, compiling reports, coordinating multiple vendors, and checking on projects’ details. Additionally, I worked cross functionally with multiple departments to strengthen connections with internal teams and external partners.
  • Convergeone
    Associate National Account Manager
    Convergeone Oct 2014 - May 2016
    Golden Valley, Mn
    During this time, I served in an outside sales role and shadowed two National Account Managers on a daily basis. This entailed attending and influencing onsite meetings with current and prospective customers. I also drove lucrative opportunities by working on RFPs, design requests, and maintenance contracts for clients such as Avaya, Nortel, Cisco, Unify, Microsoft, and ININ.My contributions included interpreting and fielding tough RFP questions by leveraging refined communication and listening skills. I also excelled in a 2-year sales training program, and quickly learned the technicalities of Cisco and Microsoft.
  • Arrow Systems Integration
    Inside Sales Account Manager
    Arrow Systems Integration Feb 2008 - Sep 2014
    Bloomington, Mn
    In this role, I was selected to join this newly created department, where I propelled smooth sales operations as our team grew from 2 to 6 members. This also involved providing a full-range of support for 4 to 10 sales reps and their partnerships with leading manufacturers. Highlights included generating new business while single-handedly managing my own account base, which included Fortune 500 companies selling Avaya, Nortel, Unify, NEC, and Microsoft products. Consequently, I became the company’s top-producing inside sales rep, earning awards for 2013 Inside Sales Account Manager of the Year and 2009 Top Ten Sales from telecom vendor.
  • Arrow Systems Integration
    Sales Support
    Arrow Systems Integration Oct 2004 - Nov 2007
    Bloomington, Mn
    Initially, I supported a team of 10 Account Executives across the U.S. to ensure smooth and timely completion of the sales process for Fortune 500 companies. I teamed with AEs to receive, input, and monitor sales orders; provide consistent follow up; answer questions; and resolve problems. My contributions included building relationships with Fortune 500 clients nationwide and making them feel comfortable prior to and during the sales process. I also easily adapted to change upon revisions to inside sales procedures.
  • Voice & Data Networks, Inc.
    Sales Assistant
    Voice & Data Networks, Inc. May 2002 - Oct 2004
    Edina, Mn
    In this role, I supported sales activities of IT managed services, solutions integration, wireless networking, and enterprise phone systems to a client base that included small to mid-sized companies.Most notably, I hit the ground running, learning IT systems and maintenance aspects quickly.I was then able to help clients effectively resolve problems during a long sales cycles from pre- through post-installation phases.
  • Barcode Service Source
    Executive Account
    Barcode Service Source Jan 2000 - Jul 2001
    Minneapolis, Mn
    Early in my career, I drove sales of new and refurbished barcode printers and handheld scanners to large OEM clients. As a result, I built trusting relationships with end users and resellers, such as Datamax, Intermec/Norand, Sato, Symbol/Telxon, and Zebra.Successes included growing sales by $1.2M during my first year and securing a $7.1B deal with a major client (Tyson Foods).

Donna Jacobs Skills

Telephony Telecommunications Managed Services Direct Sales Call Centers Wireless Sip Ip Channel Partners Professional Services Sales Sip Trunking Sales Management Contact Centers Cloud Computing Sales Operations Video Conferencing Cisco Technologies Mpls Data Center Co Location Sales Engineering Channel Customer Service Ivr Saas Networking Enterprise Software Crm Training Negotiation Contract Negotiation Sales Process Salesforce.com Pre Sales Unified Messaging Selling Ethernet Call Center Switches Telepresence Wan Cti Lan Wan Voice And Data Convergence Acd Network Design Ip Pbx Call Logging Collaboration Solutions

Donna Jacobs Education Details

Frequently Asked Questions about Donna Jacobs

What company does Donna Jacobs work for?

Donna Jacobs works for Convergeone

What is Donna Jacobs's role at the current company?

Donna Jacobs's current role is Account Manager | Client Services Rep | Project Manager with +19 Years of Success working with Fortune 500 companies..

What is Donna Jacobs's email address?

Donna Jacobs's email address is do****@****ink.com

What is Donna Jacobs's direct phone number?

Donna Jacobs's direct phone number is +161479*****

What schools did Donna Jacobs attend?

Donna Jacobs attended Winona State University.

What skills is Donna Jacobs known for?

Donna Jacobs has skills like Telephony, Telecommunications, Managed Services, Direct Sales, Call Centers, Wireless, Sip, Ip, Channel Partners, Professional Services, Sales, Sip Trunking.

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