Donna Johnson Email & Phone Number

Cairns, Queensland, Australia

Gold Coast, Queensland, Australia

Robina, Queensland, Australia

Metricon Homes, a leading multi-award winning new home builder is committed to recruiting outstanding individuals who share our passion for delivering quality, service and award winning living solutions for Australian families. Build your Dream Career with Metricon Homes. Love where you live, Love where you work.

Gold Coast

NORTEC is a for-purpose, results-driven organisation delivering staffing, training, small business and community solutions across the NSW-Mid North Coast and Southern Queensland.

Gold Coast

In this role I was responsible for building and maintaining strong relationships with employers and community stakeholders. As a Placement Specialist I am focused on taking accurate job vacancy briefs and then referring suitable job seekers to the role. I also research, organise and deliver information and advice to job seekers with the aim of building their capability and confidence to find long term, sustainable employment. This involves working with them on their resume writing, cover letter writing, interview preparation skills, upcoming employment growth areas, pre-employment programs and industry training courses.There is a strong focus on preparing job seekers with the skills and knowledge to have the best chance of gaining employment.

Gold Coast

My day to day role sees me partnering with managers to provide advice, guidance and support on staff matters. An employee culture of high performance is required to meet the compliance and performance needs of the contracts we operate. Key skills that I bring to the role include: • Case management of informal and formal performance matters, up to and including conciliation and arbitration of Fair Work matters. • Change management and employee consultation processes. • Thorough understanding of the KPIs, drivers and compliance requirements of NORTEC contracts. • Building and enabling manager competency towards achieving workforce goals. • Guide and support the overall provision of Human Resources services and programs for NORTEC.• Partner with Managers across all NORTEC sites to support ER and HR matters across operational and professional functions.

Brisbane, Australia

Brisbane Area, Australia

- Provide advice to Managers on workplace relations and HR related matters - Conduct internal workplace investigations, support Managers in handling grievances and performance management matters- Deal with Fair Work and other legal matters as required - Engage and liaise with relevant external stakeholders (including unions and government bodies) to investigate and resolve escalated workplace complaints, grievances and issues - Effectively interpret applicable Awards and IR legislation to provide support and advice to various internal business stakeholders - Coordinate department restructuring for my client groups, providing support and guidance to management throughout the consultation period - Build strong relationships with all key stakeholders, thereby instilling trust and confidence in the HR function.

Brisbane, Australia

- Manage all administration of the Human Capital (HC) department - Assist the HC Manager, Financial Controller, General Manager and Heads of Departments with day to day HC coordination - Responsible for all monthly HC reporting and weekly payroll processing - Coordinate recruitment processes to include advertising, screening applications, assisting with interviews, candidate liaison, composing letters of offer and the onboarding process - Coordination of the employee recognition program - Assisting with training and development, HC projects and keeping current knowledge of the hospitality Industry (General) Award.

Brisbane, Australia

Key Achievements: - Government reporting for compliance with the Workplace Gender Equality Act 2012 - Coordinated recent organisation structure change process - Developed annual remuneration review process and coordinated remuneration advice and changes (550 employees) - Annual employee performance review process coordination (250 employees) - HR information system (CHRIS21 / HR21) reporting development and data management - Coordinated project start up recruitment of over 600 candidates across multiple roles - Developing and implementing work instructions and processes for the HR team.

London, United Kingdom

- Personal Assistant to the Director of HR - including diary/ meetings and telephone management - First point of contact for the HR department with exposure across all levels of HR including: database management, filing, data entry and generating correspondence - End to end recruitment administration including writing and reviewing position descriptions, management of the career inbox, screening direct applications, candidate management and recruitment agency liaison - Generating contracts, coordinating induction and new starter process - Maintaining the HRIS system (HR Pro) - Assist HR Managers with performance reviews and grievance/ dispute resolution - Responsibility for the employee benefits program - Coordinated UK immigration processes

Barbican, London, United Kingdom

- First point of contact for the HR department dealing with general queries in a timely manner - Updating HR database (Octopus) with starters/leavers/contractual changes - Visa and right to work in the UK checks - Coordinating the 2012 London Olympics Action Plan - Assisting with recruitment administration, including CV tracking, vacancy advertising, interview scheduling, agency liaison, data entry and interviewing for Grade 2 and 3 vacancies - Composing letters and correspondence including Letters of Offer - Induction and coordinating the new starter process - Support the HR team with ER queries and processes, to include disciplinary, grievance and performance management - Preparing monthly reports and surveys for Management

Brisbane, Australia

Part time HD Administrator whilst finishing University. - Carry out all administrative duties efficiently and confidentially - Analyse, research and interpret HR policies in order to provide accurate advice to the HR Manager, CEO, Senior Associates and staff - Strategically planning future staffing requirements, creating work process flow charts - Job analysis, design and position descriptions - Maintenance of the HRIS database (My HD) - Composing offer letters and contracts, using salary calculators - Processing employee annual leave requests - Updating manuals, standard operating procedures and training packages

Brisbane, Australia

Human Resources Student Internship Program which ran for 3 months at ‘Open Minds’ in Brisbane. During this time I gained invaluable experience and completed various projects for the Human Resource department including rewriting policies and procedures, liaising with line managers to write position descriptions and assisting with recruitment and general HR administration. This was an excellent experience and supplemented my university studies.

Cairns, Australia

• Operating a Switchboard and paging system to coordinate all departments including: Housekeeping, Front Office, Concierge, In Room Dining, Mini Bar, Pool Bar, Restaurants, Sales and Events team, Engineering team and Executive Management• Meet and greet with VIP and Golden Circle Privilege Club guests• Dealing with Guest complaints, following up to ensure that the problem has been resolved and ensuring guest 100% satisfaction• Daily Check In and Out of guests including Tour Groups• Operate Fidelio Front Office 6.2 computer reservations system• Make reservations for guests via telephone, internet or sell rooms to ‘walk in’ guests• Conduct site inspections for prospective guests and sales groups• Room allocations• Safety deposit box allocations• Counting the main money float and signing for all monies given and received• Chief Fire Warden when on shift, supervising and being accountable for every hotel guest, visitor and staff member on the premises• Issuing staff memos, facilitating change, implementing and reviewing Standard Operating Procedures (SOPs)• Social Club President

Bbus, Human Resources Management

Activities and Societies: Australian Institute of Human Resources (AHRI)

Education record