Donna Jordan Email and Phone Number
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Expertise in driving business transitions that optimize employee enablement and adopting large-scale projects and transformational initiatives, including changes to business processes, systems, and technologies. Solid change management, strategic planning, design thinking, communication skills, and creative flair in designing and developing programs with sustainable results. Skilled in preparing effective targeted communications and training events aligned with business and performance goals. PROFESSIONAL STRENGTHS Prosci Practitioner Certification (Change Management and ADKAR model) Effective in engaging with various levels of the organization to drive change Successful in utilizing technology to deliver communications to key audiences Creative flair for designing and developing visually appealing, impactful messaging Continuous improvement and work smarter philosophy
Cognizant
View- Website:
- cognizant.com
- Employees:
- 340955
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Senior Manager, Ocm, Process, Training And CommsCognizantAtlanta, Ga, Us
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Senior Manager, Ocm, Communications, TrainingCognizant Feb 2021 - PresentAtlanta, Georgia, United StatesStrategy & Technology, Technology Transformation Office Lead OCM initiatives effectively across multiple delivery teams to enable transformation roadmap and change adoption maturing people, process, and technology capabilities through development and delivery of creative communications, comprehensive training, and stakeholder management. Organized artifacts and delivery for enablement and adoption for enterprise digital transformation and business process automation, rolling out five major technology/functionality releases and 30+ capabilities and processes across business units.Utilized advanced communication, facilitation, and presentation skills during all stages of the transformation to build awareness and change support with executive leaders, managers, change champions, and end-users in multiple formats - e-communication, sponsor decks, evergreen communications and training intranet, stakeholder meetings - to inform capability rollouts and reinforce messaging. Developed and deployed role and skill-based curriculum and training modules with comprehensive materials – course outlines, instructional decks, and job aids - embedding change and adoption of new processes and technologies through launches, pilots, and business unit onboarding.
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Manager, Communications And Change / Manager, Governance And PerformanceIntercontinental Hotels Group (Ihg®) May 2013 - Aug 2020Atlanta, Georgia, United StatesMANAGER, COMMUNICATIONS AND CHANGEDirected operational communications and change management strategies at enterprise and division levels. Utilized industry-standard practices for organizing and leading change within an organization. Communicated proficiently and effectively to help understand future impacting events and embedded change initiatives and influenced adoption.Change practitioner on enterprise CM CoE supporting transformation impacting ways of working collaborating with cross-functional change agents to manage alignment, develop sponsorship, and drive awareness. Evolved business and change communications developing and maturing foundational channels - e-mail, newsletters, intranet microsites, webinars, lectures, workshops - to execute strategies in support of global technology business development roadmap rolling out key processes and technologies. MANAGER, GOVERNANCE AND PERFORMANCE Led business manager portfolio review comprised of cross-functional attendees for analysis of performance and delivery of multi-million dollar technology capital and operating portfolio. Drove governance outcomes through initiatives for improved compliance and business alignment resulting in favorable financial impact. -
Communications / Pmo Business SupportInvesco Ltd. Feb 1999 - May 2012Atlanta, Georgia, United StatesHouston: 1999 - 2000; Atlanta: 2000 - 2012Engaged 1,000+ global colleagues communicating leadership messages, industry trends, best practices, and success stories through design and delivery of monthly department newsletter. Drove adoption of company-wide solutions and innovations by showcasing 20+ technology platforms through Technology Expo event.Delivered operations and technology executive updates for leadership visibility.
Donna Jordan Education Details
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Webster University St. LouisBusiness Admin/Management & Marketing
Frequently Asked Questions about Donna Jordan
What company does Donna Jordan work for?
Donna Jordan works for Cognizant
What is Donna Jordan's role at the current company?
Donna Jordan's current role is Senior Manager, OCM, Process, Training and Comms.
What is Donna Jordan's email address?
Donna Jordan's email address is do****@****plc.com
What schools did Donna Jordan attend?
Donna Jordan attended Webster University St. Louis.
Who are Donna Jordan's colleagues?
Donna Jordan's colleagues are Nisha Rani, Nikhil Podishetti, Jitesh Lal, Mohan Paramasivam, Ashok Singh, Gunasekaran Manickam, Akhlaque Ahmad.
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Donna Jordan
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Donna Jordan
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