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Donna Kiwala Email & Phone Number
Education and Organizational Strategy Consultant
1 work email found
@frontlineeducation.com
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 86%
Role
Education and Organizational Strategy Consultant
Location
Cleveland, Ohio, United States
Who is Donna Kiwala? Overview
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Quick answer
Donna Kiwala is listed as Education and Organizational Strategy Consultant based in Cleveland, Ohio, United States. AeroLeads shows a work email signal at frontlineeducation.com and a matched LinkedIn profile for Donna Kiwala.
Donna Kiwala previously worked as Senior Manager, Client Success at Frontline Education and Senior Customer Success Manager at Teachscape. Donna Kiwala holds Masters, Curriculum & Instruction from Cleveland State University.
Company email context
Email format at frontlineeducation.com
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{first_initial}{last}@frontlineeducation.com
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AeroLeads found 1 current-domain work email signal for Donna Kiwala. Compare company email patterns before reaching out.
Profile bio
About Donna Kiwala
An adaptive, disciplined 20 + year professional working in the Educational Technology space with a passion for Customer Success Direction and Team Leadership. Personable, patient, and dedicated to problem-solving makes for a productive contributor to team projects. Exceptional skills in observation, attention to detail, and flexibility create an environment for growth and learning. Creative and analytical, self-directed tasks are completed with efficiency and pride in a job executed with projected milestones and achieved goals. Deep commitment to the intersection between education and technology is an asset that drives the desire to innovate in Customer Success Direction. Through the current understanding of needs, profitable outcomes are geared toward better consequences and rewards while making business decisions. The impact is calculated, not guessed, leading to an improved work environment and better client satisfaction.Passionate about helping the less fortunate.EXPERTISE• Customer Success Management• Educational Technology | E-Learning• Project | Process Management and Development• Data Analysis• Problem-Solving• Interpersonal Communication• Adult Learning Principles | E-Learning K-12 • PresentationSKILLS• Active Listening• Teamwork• Analytical | Critical Thinking• Organizational• Adaptability• Detail-oriented• Leadership• Time Management• Multi-tasking• Conflict ResolutionTECHNOLOGY SKILLS• MS Office: Word, Excel, Outlook, PowerPoint, SharePoint• Accounting: Salesforce, QuickBooks• Social Media: Facebook, Instagram, Twitter, LinkedIn• Communication Platforms: Slack, Microsoft Teams• Website Platforms: WordPress• Substitute Management Software• Recruiting & Hiring Software Professional Development Tools, • Student Information Systems • Zendesk, Gainsight, Confluence CERTIFICATIONSCSM Certified Professional | GainsightCSM Advanced Certified Professional | Gainsight
Listed skills include Educational Technology, E Learning, Curriculum Design, K 12, and 26 others.
8 roles
Donna Kiwala work experience
A career timeline built from the work history available for this profile.
Senior Manager, Client Success
Current- Senior Client Success Manager, East Team Lead
- Managed a team of 6 high touch CSMs.
- Responsible for over 200 strategic accounts with annual recurring revenue over $40 million.
- Lead the team to a 99% retention rate.
- Spearheaded the move to Gainsight software to manage customer health.
- Coordinated cross functionally to define the client journey from pre-sales to churn.
Jan 2016 - Present
Senior Customer Success Manager
- Senior Customer Success Manager Note: Teachscape was acquired by Frontline Education in January of 2016.
- Managed high-touch clients with a $8-million book of business.
- Coordinated with clients from onboarding to the end of the life cycle.
- Advised clients on their teacher evaluation process.
- Headed and provided training to clients.
Nov 2013 - Jan 2016
Educational Technology Consultant
Egenio Education Solutions
- Educational Technology Consultant Start-up company offering and Learning Management System to K-12 Education
- Responsible for sales and implementation.
- Facilitated demonstrations, product testing, training.
- Participated in sales conferences.
Sep 2012 - Sep 2013
Senior Account Manager
- Sold interactive whiteboards, student response systems, projectors, and other hardware to school districts in Northeast Ohio.
- Participated in cold-calling sales.
- Executed demonstrations, trade shows.
- Developed a-1:many training programs.
- Collaborated with IdeaStream to broaden our reach.
Jul 2007 - Sep 2012
Director Of Services | Owner
Technology Connections, Llc
- Managed and coordinated enrichment classes throughout the community. Managed a team of 14. Created and marketed technology programs throughout Northeast Ohio. Network with schools, day cares, and recreation centers as.
- Offered technology enrichment courses for children throughout the community as well as, staffing of computer teachers for private schools.
- Trained teachers and provided a curriculum for them to use throughout the school year.
- Offered robotic enrichment classes throughout the community.
- Liaised with the Cuyahoga County Library System to offer Robotic Camps.
Aug 2001 - Jul 2009
Educator
Cleveland Metropolitan School District
Aug 1988 - Jun 2000
Teacher
Cleveland Metropolitan School District
Worked throughout the district. Taught math at AB Hart school from 1987 - 1994Peer Review from 1994-1996Taught computers at Charles Mooney School from 1996-2000
Aug 1987 - Jun 2000
3 education records
Donna Kiwala education
Masters, Curriculum & Instruction
Cleveland State University
Bachelors, Education
Kent State University
Education record
Holy Name High School
FAQ
Frequently asked questions about Donna Kiwala
Quick answers generated from the profile data available on this page.
What is Donna Kiwala's role at their current company?
Donna Kiwala is listed as Education and Organizational Strategy Consultant.
What is Donna Kiwala's email address?
AeroLeads has found 1 work email signal at @frontlineeducation.com for Donna Kiwala.
Where is Donna Kiwala based?
Donna Kiwala is based in Cleveland, Ohio, United States.
What companies has Donna Kiwala worked for?
Donna Kiwala has worked for Frontline Education, Teachscape, Egenio Education Solutions, Easy Graphics And Assessment Technologies, and Technology Connections, Llc.
How can I contact Donna Kiwala?
You can use AeroLeads to view verified contact signals for Donna Kiwala, including work email, phone, and LinkedIn data when available.
What schools did Donna Kiwala attend?
Donna Kiwala holds Masters, Curriculum & Instruction from Cleveland State University.
What skills is Donna Kiwala known for?
Donna Kiwala is listed with skills including Educational Technology, E Learning, Curriculum Design, K 12, Instructional Design, Staff Development, Training, and Curriculum Development.
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