Donna Klein Email and Phone Number

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● Ensure excellence in customer service at all times ● Build customer relationships with approximately 1500 - 1600 student accounts

Responsible for the management of 1200 student accounts, including attendance, financials, and student/parent experience. In charge and responsible for training and success of five Sales and Customer Service employees.

TWR is reaching the world for Christ using mass media, speaking the truth of God's Kingdom, and building disciples in areas where boundaries are closed to missionaries. Truly, there is no way to stop the gospel from going to the ends of the world! Everything the enemy uses to destroy, God turns and uses for His glory!

Serving the Montague County community by educating and healing souls for Christ. Answering the call to go and make disciples in the name of Jesus.

Sex education is no longer taught in our schools. As a result, the teen pregnancy rate has reached astounding rates. My ministry work lead me to our local pregnancy center and the wonderful ladies there had a vision very similar to my own, so we joined forces. As the Abstinence Coordinator for our county, I am responsible for going into the JR High and High Schools to educate students on the dangers of sex outside of marriage. In addition, I am bringing in guest speakers (Jeffrey Dean is the first scheduled for May 6,7,8) who are experts on reaching teens and speaking in a way they will understand. Currently our county has one of the highest teen pregnancy rates in Texas. Send me your prayers please!

● Developed long term ministry goals which matched the needs of the community ● Worked to meet program goals while working within a budget ● Built and managed a strong ministry staff and volunteer team ● Promoted the ministry through public speaking engagements ● Worked to build true partnerships/friendships with donors ● Doubled dollars received from annual fundraiser ● Developed websites and blogs to promote education, health, wholeness

* Developed complex firmware plans to meet IBM’s BladeCenter schedule needs* Lead technical teams to establish and finalize task lists needed for project development plan* Developed schedules using MS Project and identified resource gaps * Worked to understand technical problem areas and developed plans to improve* Drove teams to meet extraordinarily aggressive schedules* Managed a large team of both internal and external resources successfully

* Managed internal team of 20 Thermal Engineers located in three different states* Drove team to provide quality thermal solutions for Modular and Blade Servers* Kept team focused on invention for improved cooling solutions* Drove team to focus on rack and data center level cooling solutions* Worked closely with vendors to ensure proper cooling of storage and other challenging components* Motivated employees to have a win attitude * Mentored engineers to meet career goals* Partnered and worked closely with customers to resolve any issues* Worked to understand Team’s roadblocks and remove them* Focused on areas where process was broken and worked to find the best solution* Significantly improved energy efficiency of IBM xSeries servers * Received 14th technical invention patent

* Managed approximately 40 internal and external resources * Developed project plans to meet IBM xSeries development needs* Successfully managed vendors to timely release of multiple IBM Server products* Successfully managed cross departmental teams to deliver IBM Server products* Received 4th technical patent

* Successfully designed and developed xSeries 5U and 2U servers* Successfully designed and implemented the BMC subsystem * Successfully designed and implemented the SAS subsystem * Successfully debugged all system issues in a timely manner* Successfully met all program schedules and milestones * Continuously worked with System Senior Technical Staff Member to ensure the best technical solutions were achieved* Was held in very high regard by the Senior Technical Staff Member for my work* Successfully coordinated and ran the High Volume Status meetings for Sr. VP* Gathered, organized and presented data for the Early Warning Group

* Lead the maintenance program for an Aviation Battalion* Supervised flight hours and maintenance for 60 helicopters and 40 million dollars worth of equipment* Initiated status reports and prioritized daily work flow for 200 personnel* Designed and presented status slides to the Battalion Commander* Insured helicopter’s mission readiness at all times