Support the organization with various administrative tasks, mostly utilizing technical writing skills, such as preparing all company documentation. Record training videos, create/maintain training manual. Oversee HIPAA compliance and training for company.

Website consultation, design, development, implementation, and maintenance for individuals and small businesses.

Perform duties and manage all business aspects related to a medical practice as the only employee in a single physician office. Effectively balance work interruptions, multitasking, and a wide range of doctor and patient needs on a daily basis. Developed improved organization, efficiency, and cost effective office systems and procedures in a previously all paper, non-technical office.

Learning Management System (Blackboard) customer support, training, and management for university faculty and graduate students.

Oversaw the administration and logistics of the university’s participation in multi-institutional projects to develop technology-based training solutions for the U.S. Navy military and civilian workforce and the U.S. Border Patrol Academy. Duties included: grant/contract administration; staff hiring/firing and supervision; project partners liaison between military institutions, government contractors, and multiple universities; office organization and efficiency systems development; presentations, training, meetings, travel, and university project diversification.