Donna Anderson work email
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Experienced Global Sales Operations leader with 10+ years of experience in SaaS software. Growth specialist who partners with Sales and Financial Leadership to enable sales transformation, helping companies scale to unprecedented performance levels while managing costs. Sales Operations | Strategy & Executiondonna_libes@yahoo.comPassionate problem solver creating infrastructure and process that supports sales and improves the operational efficiency of the sales force. Adept at driving key objectives for the business and turning data-driven insights into actions. Able to balance strategic planning with execution and perform at all levels. Core Competencies: • Sales Operations• Go To Market Strategy• Salesforce CRM, PRM & CPQ • Forecasting• Compensation• Reporting & Dashboards• Analytics• Excel• Capacity and Territory Planning• Sales Training & Enablement• Sales Process• Coaching and MentoringAccomplishments:• Designed and implemented sales process and supporting CRM systems to define sales strategy resulting in improved pipeline measurement and forecast accuracy. • Early adopter and implementer of Salesforce CPQ which produced streamlined and accurate quoting ability.• Revamped Sales Compensation to reduce cost of compensation and increase motivation of sales toward key objectives.• Developed forecasting methodologies and metrics packages to allow for greater analysis and accurate modeling of performance.• Salesforce Ranger - over 100 trails completed including the Sales Cloud Superbadge,
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Senior Tax AnalystH&R BlockNew Mexico, United States
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Manager, Global Order ServicesMercury SystemsNew Mexico, United States -
Sr. Manager, Global Order ServicesMercury Systems Sep 2022 - PresentAndover, Ma, Us
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Services Business AnalystUkg (Ultimate Kronos Group) Oct 2021 - Sep 2022Serve as a business partner to Professional Services Leadership supporting business strategy, performance, and operational execution. Proactively monitor performance and provide recommend- dations to ensure they business is meeting its objectives. Intensive use of Excel for business modeling. -
Director Sales ProgramAvalara Jan 2021 - Sep 2021Durham, Nc, UsFocused on building programs and processes that facilitate growth in International Regions, including EMEA, Brazil and India. -
Head Of Sales OperationsOrgvue (A Division Of Concentra Analytics) Oct 2018 - Dec 2020London, England, GbOrgVue is the SaaS platform for workforce analytics and modelling that puts your organisation on the front foot. Because, in an era of constant disruption, getting ahead sure beats playing catch up. Developed a Sales Operations infrastructure to improve predictability of results. Standardized processes to create clarity of focus.• Developed and delivered training for new sales process, Salesforce CRM and Salesforce CPQ within three weeks of coming on board• Initiated extensive reporting and dashboards to measure and monitor sales performance in real-time increasing visibility to the executive committee of performance against targets• Fine-tuned the sales compensation structure to be more aligned to business objectives and delivered plans four months ahead of prior year • Contribute to YoY software growth of 73% in the first fiscal year on board (end March 2019), the majority of which was delivered in the second half -
Director, International Sales OperationsKronos Apr 2010 - Oct 2018Lowell, Ma, UsKronos is a leading provider of workforce management and human capital management cloud solutions employing more than 5,600 people worldwide with over 1.4B in annual revenues.Provided leadership for Sales Operations and Order Administration outside of the U.S., the highest growth areas of the company. Focused on developing and managing the infrastructure supporting the fields ability to sell and support our customers including CRM, CPQ, Territories and Compensation.• Enable the revenue growth of the international organization an average of 20% YoY by creating an optimized selling environment• Implementation and Training of Salesforce Sales Cloud, reducing field administration time and improving opportunity data • Designed and deployed Salesforce CPQ standardizing order documents and reducing time to quote by 50%• Created standardized back-office Order Management processes of quoting and order booking resulting in the ability to increase order processing volume by 31%• Develop staffing and territory models to support new territories including identifying territories for channels where appropriate• Implemented standardized compensation plans reducing compensation costs > 22% -
Maximo Brand Sales SpecialistIbm Jan 2009 - Apr 2010Armonk, New York, Ny, UsIBM is a leading cloud platform and cognitive solutions company. Largest technology and consulting employer in the world, with more than 380,000 employees serving clients in 170 countries.Evangelized the Maximo brand to the IBM Client team. Ensured client managers could identify opportunities within their assigned client base and broadly position business value.• Advised a team of Client Executives across the Northeast United States creating enthusiasm and interest to introduce Maximo software to their clients• Ensured IBM Client Executives and Maximo Channel partners could work collaboratively, reducing conflict and ensuring mutually beneficial sales outcomes• Complete quarterly sales review with IBM teams and top partners to develop joint strategies on how to leverage routes to market to increase revenue -
Global Sales Operations LeaderIbm (Mro Integration Period) Jan 2007 - Apr 2009During the IBM acquisition of MRO Software transition period I maintained business continuity for MRO Maximo customers while acting as a key member of the business transition team focusing on integration of Sales and Sales Operations. • Develop brand forecast models, revenue and pipeline analytics, and quota models to measure performance to IBM standards• Manage the transition of sales compensation from manual to fully automated plan distribution and commission payments improving accuracy and reducing processing time• Facilitated the field-facing transition of Order Processing from MRO system to IBM FCT (Manual) quoting and ordering process and then to PPA (Automated) quoting and ordering process• Coordinate the transition from MRO Salesforce to IBM Siebel including data validation, process remodeling and training to ensure all existing MRO customer data was properly migrated
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Director Of Global Sales Operations And Channel SalesMro Software Apr 2005 - Dec 2006UsMRO Software (Maintenance, Repair, & Operation), Inc. was a software firm based in Bedford, Massachusetts, which published Maximo, an Enterprise Asset Management system in the market. The company was acquired by IBM.Developed a Sales Operations infrastructure to increase sales growth while reducing costs in order to make the company a more attractive acquisition target.• Create and monitor expense budgets to hold expenses flat while increasing revenue and headcount• Build a new compensation structure, reducing the costs of compensation 25% in the first year while retaining high-performing sales talent• Replace Siebel CRM system with Salesforce.com, reducing costs and improving usage• Enhance channel focus in the Americas, growing channel revenues 300% YoY by designing new channel contracts and transition existing channels to new model focused on independent selling, along with providing implementation and first line support -
Regional Sales ManagerBmc Software Apr 2004 - Apr 2005Houston, Texas, UsBMC produces software and services that assist businesses in moving to digital operations. Its software serves functions including IT service management, data center automation, performance management, virtualization lifecycle management and cloud computing management.Sales Manager for the Remedy product line, responsible for the management and performance of six direct sales representatives in the Eastern U.S. focused on New Business and non-named accounts.• Transformed, without attrition, a team that had under-performed for six consecutive prior quarters• Exceeded software licenses and maintenance quota over four consecutive quarters (103%, 115%, 158%, 129%)• Increased partner contribution in the region from 27% to 73% of revenue• Led the country in acquisition of new logo customers -
Director Of Global Sales And Services OperationsRemedy Corporation May 2000 - Apr 2004Remedy Corporation was a software company that focused on IT Service Management. Remedy is now the Service Management Business Unit of BMC Software.Created and continuously enhanced the operational structure of the organization for both Sales and Services over several high-growth years until we were acquired. • Led a team of 30 managing the support of a 360 person sales and services organization• Developed strong collaborative relationship between sales and finance• Produced weekly revenue forecasting and pipeline growth metrics• Generated analysis of business metrics to identify areas for sales improvement• Provide direction to sales leaders on process, policies and staffing to ensure data-supported decision making• Develop infrastructure including tools, GSA contracting, training and events, reference programs, RFP response center, lead qualification team, and partner measurements
Donna Anderson Skills
Donna Anderson Education Details
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California State University, NorthridgeFinance -
Central Michigan UniversityBroadcast Journalism
Frequently Asked Questions about Donna Anderson
What company does Donna Anderson work for?
Donna Anderson works for H&r Block
What is Donna Anderson's role at the current company?
Donna Anderson's current role is Senior Tax Analyst.
What is Donna Anderson's email address?
Donna Anderson's email address is do****@****ukg.com
What schools did Donna Anderson attend?
Donna Anderson attended California State University, Northridge, Central Michigan University.
What skills is Donna Anderson known for?
Donna Anderson has skills like Sales Process, Sales Operations, Crm Software, Crm, Management, Forecasting, Recruiting, Cloud Computing, Salesforce.com, Budgets, Enterprise Software, Lead Generation.
Who are Donna Anderson's colleagues?
Donna Anderson's colleagues are Kay Jay, Tony Garcia, Pauline Hayes, Lisa H., Michelle Fani, Michael David Ng, Wallace Glover.
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